Technical data

A
Mandatory Module Return Procedure and
Forms
The old CPU modules must be returned to Digital. Digital Services personnel
must ensure that the instructions to repackage and return the old CPU module
to Digital are followed. The instructions apply only to U.S. area installations.
For installations outside the U.S. area, contact the local Digital office for
return destination instructions.
A.1 Return Procedure
1. Obtain the serial number of the system being upgraded. (Customer
Administrative Services (CAS) cannot process the order without this serial
number.)
2. Ensure that the serial number is on the Purchase Order.
3. Issue a hardcopy quotation to the customer, referencing the serial number,
and state the following:
"Return of the replaced modules to Digital is a condition of sale for this
upgrade. Failure to return the modules will result in a penalty charge.
Installation of hardware by Digital Services personnel is required."
4. Pack the old modules using the packaging material set aside from the
carton of the conversion kit (quad-height module box).
Pack the modules first in the nickel-plated bag, then in the pink plastic
wrapping, and finally in the box.
5. Complete the Digital Services Worksheet in Section A.2, which documents
the work you performed.
Return the worksheet to your contract administrator at the branch office.
Mandatory Module Return Procedure and Forms A–1