User`s guide

System Troubleshooting and Diagnostics
5.2 Product Fault Management and Symptom-Directed Diagnosis
$ VAXSIM/FAULT SHOW MAIL
-- FSE mailing list --
FIELD
-- CUSTOMER mailing list --
SYSTEM
-- MONITOR mailing list is empty --
-- SICL mailing list --
DSN%SICL
$ VAXSIM/FAULT ADD SYSTEM ALL
$ VAXSIM/FAULT ADD FIELD ALL
$ VAXSIM/FAULT SHOW MAIL
-- FSE mailing list --
FIELD
SYSTEM
-- CUSTOMER mailing list --
FIELD
SYSTEM
-- MONITOR mailing list --
FIELD
SYSTEM
-- SICL mailing list --
DSN%SICL
FIELD
SYSTEM
To activate SICL after installation, use the following command:
$ VAXSIM/FAULT SET SICL ON
VAXsimPLUS customer notification messages should display a phone number
for the customer to call in the event the system needs service. Use the
following commands to examine and set the phone number parameter:
$ VAXSIM/FAULT SHOW PARAMETER
(SET parameter) (Parameter settings)
PHONE_NUMBER Customer Service Phone Number is unknown
COPY Automatic copying is OFF
SICL System Initiated Call Logging is ON
SYSTEM_INFO System info for AB1X
Serial number KA136H1520
System type VAX 4000-600
5–40 System Troubleshooting and Diagnostics