Installation manual

157
Error Messages
F Appendix A
Installing and Upgrading ENVOX r Configuration Software on DEC VAX and DEC AXP Systems (Revision B — May 1998)
Message Unknown installation error encountered.
Description An internal error has occurred. Examine
sys$manager:sybase_envox_inst.log and sys$manager:inst_file.in to
determine the error.
A.3 ENVOX Error Messages
This subsection contains error messages that can occur during the
installation or upgrade of ENVOX software.
Message SYBASE must be successfully installed before
attempting ENVOX.
Description The ENVOX software installation process requires the SYBASE system
to be available and running for the process to successfully complete. If
you have followed the SYBASE installation instructions provided by in this
manual, SYBASE software should be present. If it is not, you must repeat
the SYBASE installation before retrying the ENVOX installation.
Message sys$manager:inst_file.out does not exist
Description sys$manager:inst_file.out is a temporary file created by the installation
process. Check to see if this file can be created manually.
Message envox install failed on xxxx
Description Determine the installation failure by examining
sys$manager:sybase_envox_inst.log
Message error creating envox_dev1, envox_dev2
Description Ensure the sa password is set to database.Examine
sybase_system:[sybase.install]start_sybase.out for errors.
Message Unable to restore files from saveset L into
sybase_system:[sybase]
Description These files can be manually recovered once the installation has
completed.
A