Installation manual

Appendix A F Error Messages

150

Installing and Upgrading ENVOX

Configuration Software on DEC VAX and DEC AXP Systems (Revision B — May 1998)

Message Please ensure MOTIF is installed

Description One or more of the DECwindows Motif application files is missing. Ensure

that DECwindows Motif V1.2-3 is correctly installed.

Message DECnet must be installed and running before SYBASE.

Description Ensure DECnet is installed and running before attempting the installation.

Message The system time is wrong

Description A common problem exists with the OpenVMS upgrade which causes the

system time to be incorrectly set. Verify that the system time is correct by

issuing the command: show time

Message Invalid system

Message A SYBASE server is still running.

Description An installation has been attempted on a system that has been partially

installed. If it is a new installation, make sure that any previous SYBASE

and ENVOX installation is fully de-installed before attempting the

installation. If its an upgrade, ensure that

sys$manager:sybase_disk_logicals.com exists and that the ENVOX

software is fully operational.

Message sybase server not running

Description For a client--server upgrade, ensure that the SYBASE SQL server is

running.

Message An error has occurred within db_details.log

Description An error has occurred during the examination of the current SYBASE

databases. Determine the cause of the failure by examining

sys$manager:db_details.log and

sybase_device:[sybase.install]start_sybase.log before repeating the

upgrade.