User guide

11
V
ax Careline 0844 412 8455
troubleshooting / service & help / technical specification
9. Troubleshooting
W
ARNING: TO REDUCE RISK OF PERSONAL INJURY,
UNPLUG VACUUM CLEANER BEFORE SERVICING
PROBLEM: Cleaner won’t run
Cause: Not properly plugged into wall outlet.
Solution: Plug in firmly.
Cause: No electricity in wall outlet.
Solution: Check fuse or breaker.
Cause: On/off switch not turned on.
Solution: Push on/off switch to on.
Cause: Motor thermostat tripped.
Solution: Switch off and unplug the vacuum cleaner.
Leave for one (1) hour. See page 3.
Cause: Blown fuse/tripped breaker.
Solution: Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won't pick up
Cause: Full or clogged dirt container.
Solution: Clean dirt container.
Cause: Clogged nozzle.
Solution: Remove obstruction.
Cause: Clogged dirt inlet.
Solution: Remove suction channel cover and remove
obstruction.
Cause: Clogged hose.
Solution: Remove obstruction.
Cause: Hose not inserted fully.
Solution: Push hose in securely.
Cause: Dirty filters or filter container.
Solution: Clean/change filters or filter container.
PROBLEM: Accessories won't pick up
Cause: Accessories not attached correctly.
Solution: Refer to page 5 for fitting information.
PROBLEM: Brushbar does not turn
Cause: Brushbar blocked.
Solution: Remove blockages.
PROBLEM: Air flow restricted with attachment use
Cause: Attachment use restricts air flow.
Solution: Check attachment.
Cause: New carpet debris clogging air path.
Solution: Remove obstruction.
10. UK Service & Help
Vax Care 0844 412 8455
Monday-Friday 8.30am to 6.30pm.
Saturday-Sunday 9.00am to 5.00pm.
Any queries or concerns about using the Vax, call the Vax
Careline. Please make a note of the serial number and
model number of the carpet cleaner before calling. For
the nearest Service Agent, please call the Vax Careline.
vax.co.uk
11. Technical Specification
Voltage: 220 – 240V ~50Hz
Wattage: 1200W
Capacity: 1.5L
Filters: Foam pre-motor filter
HEPA Anti-bac exhaust filter
Cord Length: 8.6m
Weight: 8.6kg
Subject to technical change without notice.
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