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9. Troubleshooting

WARNING: To reduce the risk of personal injury,

unplug the vacuum cleaner before performing

maintenance or troubleshooting checks.

PROBLEM: Vacuum cleaner won't run

Cause: Not properly plugged into electrical outlet.

Solution: Plug in firmly.

Cause: Blown fuse/tripped breaker.

Solution: Reset circuit breaker or replace fuse.

Cause: Thermal cut out.

Solution: Refer to page 3 for information.

PROBLEM: Cleaner won’t pick up/loss of suction.

Cause: Lower hose not connected properly.

Solution: Refer to page 4 for fitting information.

Cause: Dirt container not installed correctly, or full.

Solution: Review dirt container replacement.

Cause: Broken or worn belt.

Solution: Replace the belt.

Cause: Clogged filters.

Solution: Remove, clean and replace filters.

Cause: Nozzle/hose or hose inlet is clogged.

Solution: Remove nozzle/hose and obstruction.

PROBLEM: Dust escaping from the vacuum cleaner.

Cause: Dirt container full.

Solution: Empty dirt container.

Cause: Dirt container not installed correctly.

Solution: Review dirt container replacement.

Cause: Hose not installed properly.

Solution: Review vacuum cleaner assembly.

10. UK Service & Help

Vax Careline:

(UK) 0844 412 8455

(ROI) 1-800 928 308

Monday-Friday 8.30am to 6.30pm

Saturday-Sunday 9.00am to 5.00pm

Any queries or concerns about using the Vax, call the

Vax Careline. Please make a note of the serial number and

model number of the carpet cleaner before calling. For

the nearest Service Agent, please call the Vax Careline.

vax.co.uk

11. Technical Specification

Voltage: 220-240V ~50Hz

Wattage: 1500-1800W

(depending on model)

Capacity: 3 litres

Filters: HEPA (some models only)

HEPA, antibacterial and carbon

(some models only)

HEPA and carbon (some models only)

Cord length: 6-7m

Weight: 6.3kg (approx)

Subject to technical change without notice.

12. Consumables

Filter kit 1-9-127361-00

Belt kit 1-9-127372-00

vax.co.uk

troubleshooting / uk service & help / technical specification

U89-AS Series User Guide:VS-190 User Guide 18/03/2011 14:39 Page 8