User guide

FAQs
11vax.co.uk
1 Why won’t the vacuum cleaner turn on?
 •Itmaynotbepluggedintotheelectricalsocketcorrectly;ensurethattheplugispushedinsecurely.
 •Theelectricalsocketmaynotbeworkingproperly;checkthefuseorbreaker,orconsultan
electrician.
 •Themotorthermostatmayhavetripped;switchoandunplugthevacuumcleaner,andleavefor
one hour before switching the cleaner back on.
2 Why won’t the vacuum cleaner pick up?
 •Thedirtcontainermaybeincorrectlyinstalled;removethedirtcontainerfromtheunitbypressing
the dirt container release button and then re-attaching it to the unit, ensuring it is locked rmly back
into place.
 •Theltermaybeclogged;referto‘Maintenance:Cleaningthelters’onpages9.
 •Thedirtcontainermaybeblocked;referto‘Maintenance:Emptyingandcleaningthedirtcontainer’
on page 8.
 •Theremaybeablockageinthehose/tube;disconnectfromthevacuumcleaner.Carefullyremove
any blockages found and reconnect securely.
3 Why is dust escaping from the vacuum?
 •Theltermaybeclogged;referto‘Maintenance:Cleaningthelters’onpages9.
 •Thedirtcontainermaybeblocked;referto‘Maintenance:Emptyingandcleaningthedirtcontainer’
on page 8.
 •Thedirtcontainermaybeincorrectlytted;removethedirtcontainerfromtheunitbypressingthe
dirt container release button and then re-attaching it to the unit, ensuring it is locked rmly back
into place.
4 Why won’t the accessories pick up properly?
 •Hoseblockages:removethehosefromtheunit.Carefullyremoveanyblockagesfoundand
reconnect hose securely.
 •Accessoryblockages:removeaccessoryfromhandle/tube.Carefullyremoveblockageandre-
attach to the vacuum cleaner.
 •Theaccessorymaybefaulty.Simplycalluson0844 412 8455 for assistance.
U88-W1-B White Bagless Upright UG 10.04.12.indd 11 04/05/2012 16:24