User guide
---
Is there an accessory missing?
• Check the ‘Parts Overview’ page in this guide to
make sure the part is definitely included in your
unit.
• If it is missing, we’re here to help. Simply call us
on 0844 412 8455
Why won’t the vacuum cleaner pick up?
• The dirt container may be incorrectly installed;
remove the dirt container from the unit by pressing
the dirt container release button and then
re-attaching it to the unit, ensuring it is locked
firmly back into place.
• The filter may be clogged; refer to ‘Maintenance:
Cleaning the filters’ on pages 7 and 8.
• The dirt container may be blocked; refer to
‘Maintenance: Emptying and cleaning the dirt
container’ on pages 7 and 8.
• There may be a blockage in the hose/tube;
disconnect from the vacuum cleaner.
Carefully remove any blockages found and
reconnect securely.
Why is dust escaping from the vacuum?
• The filter may be clogged; refer to ‘Maintenance:
Cleaning the filters’ on pages 7 and 8.
• The dirt container may be blocked; refer to
‘Maintenance: Emptying and cleaning the dirt
container’ on page 7.
• The dirt container may be incorrectly installed;
remove the dirt container from the unit by pressing
the dirt container release button and then
re-attaching it to the unit, ensuring it is locked
firmly back into place.
What do I do if the unit/an accessory becomes
damaged or broken?
• We’re here if you need us. Simply call
0844 412 8455 or visit vax.co.uk
Why won’t the accessories pick up properly?
• Hose blockages: remove the hose from the unit.
Carefully remove any blockages found and
reconnect hose securely.
• Accessory blockages: remove accessory from
handle/tube. Carefully remove blockage and
re-attach to the vacuum cleaner.
• The accessory may be faulty. Simply call us on
0844 412 8455 for assistance.
Why will the vacuum cleaner not run?
• It may not be plugged into the electrical socket
correctly; ensure that the plug is pushed
in securely.
• The electrical socket may not be working properly;
check the fuse or breaker, or consult an
electrician.
• The motor thermostat may have tripped; switch off
and unplug the vacuum cleaner, and leave for one
hour before switching the cleaner back on.
FAQs
10
WARNING: to reduce the risk of personal injury, unplug the vacuum cleaner before performing
maintenance/troubleshooting checks.
we’re here if you need us
(UK) 0844 412 8455 (ROI) 1-800 928 308
vax.co.uk/support • vaxireland.ie
or call:
Instead of taking me back to the shop, simply visit;
This does not aect your statutory rights.
U87-TF-PP Series UG_User guide 10/06/2013 14:22 Page 10