User guide

Getting in touch
• Check the ‘This pack contains’ panel on the box to make sure
the part is included with your machine
• The brushbar may be clogged, check the brushbar and clear any
hair or debris
• The brushbar may not be switch on, please check and switch on the
brushbar button
• The belt may be broken, Go to ‘Let’s talk technical’
SolutionProblem
Warning: Always unplug the Vacuum cleaner before performing maintenance/troubleshooting checks
What to do if it goes wrong
There is an
accessory missing?
My brushbar
isn’t turning?
• There may be a blockage in the hose. Please remove the hose from
the vacuum cleaner, check and clear any blockages
• Empty the dirt container and clean lters. Go to the ‘Let’s
maintain section’
• The brushbar may not be turning. Go to my brushbar isn’t
turning below
• If the accessory/tool will not pick up, check and clear any blockages
Why won’t the vacuum
cleaner pick up?
• The plug may not be fully pushed into the electrical socket
• Check the fuse in the plug if this needs replacing, always replace with a
British 13amp fuse
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check
the hose for blockages. Clean the lters and allow the vacuum cleaner
to cool for approximately 1 hour (if you have washed the lters you will
need to wait 24 hours for the lters to fully dry before putting them
back into the vacuum cleaner)
Why does my vacuum
cleaner have no power?