User Manual

SolutionProblem
What to do if it goes wrong
Check the contents panel on the box to make sure the part is included
with your machine.
The plug may not be fully pushed into the electrical socket.
Check if the fuse in the plug needs replacing. Always replace with
a British 13amp fuse.
The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and check
the hose for blockages.
Clean the lters and allow the vacuum cleaner to cool for approximately
1 hour (if you have washed the lters you will need to wait 24 hours for
the lters to fully dry before putting them back into the vacuum cleaner).
The brushbar may not be turned on. Go to ‘Getting started’.
The vacuum cleaner may not be reclined. Go to ‘Getting started’.
The brushbar may be obstructed. Go to ‘Taking care of your machine’.
The brushbar may need resetting. Go to ‘Taking care of your machine’.
The belt may be broken. Go to ‘Taking care of your machine’.
The brushbar may be obstructed, check the brushbar and clear any
hair or debris. Go to ‘Taking care of your machine’.
The lters may not be correctly tted. Go to ‘Taking care of your
machine.’
The dirt container may be full or blocked. Go to ‘Taking care of your
machine’.
The lters may need cleaning. Go to ‘Taking care of your machine’.
There may be a blockage in the hose. Check and clear any blockages.
Go to ‘Taking care of your machine’.
The lters or separator may need cleaning. Go to ‘Taking care of your
machine’.
The dirt container may not be tted correctly. Remove the dirt container and
re-attach making sure it is clicked rmly into place.
The air vent is open, reducing the suction. Go to ‘Using your machine’.
The dirt container may be blocked. Empty the dirt container and clean the
lters. Go to ‘Taking care of your machine’.
There may be a blockage in the hose. Check and clear any blockages.
The brushbar may not be turning. Go to ‘Why isn’t the brushbar rotating?’
below.
If the accessory tool will not pick up, check and clear any blockages.
IMPORTANT: To reduce the risk of personal injury, unplug the vacuum before performing
maintenance/troubleshooting checks.
There is an
accessory missing.
Why does the vacuum
cleaner have no power?
Why won’t the vacuum
cleaner pick up?
Why isn’t the
brushbar rotating?
Why is there a red light
on the oorhead?
Why is dust escaping
from the vacuum?
Getting in touch