Operation Manual
I
s there an accessory missing?
• C
heck the Parts Overview page in the guide to make sure
the part is definitely included in your unit
• If the part is missing we’re here to help. Simply call us on:
0844 412 8455
Why won’t the stick steam cleaner run?
• Unit may not be plugged into the electrical outlet correctly,
ensure the plug is pushed in securely
• The electrical outlet may not be working properly, check
the fuse or breaker, or consult an electrician
• The power cord may be damaged, if it is it must be
replaced by the manufacturer or similarly
qualified person
What do I do if an accessory/the unit has become damaged
or broken?
• Visit vax.co.uk for parts and spares
• Please call our Careline to purchase new spares or order
a replacement
W
hy is the stick steam cleaner not producing steam?
• T
here may be no water in the tank; please refer to the
operation section
• The water tank may not be fitted correctly; please refer to
the operation section
Why won’t the microfibre cleaning pad pick up dirt?
• The cleaning pad may already be saturated with dirt and
needs washing, please refer to the maintenance section
FAQs
vax.co.uk
9
WARNING: to reduce the risk of personal injury, unplug the steam stick before performing
maintenance/troubleshooting checks.
we’re here if you need us
(UK) 0844 412 8455 (ROI) 1-800 928 308
vax.co.uk/support • vaxireland.ie
or call:
Instead of taking me back to the shop, simply visit;
This does not aect your statutory rights.