User guide

7
www.vax.com.au
FAQs
Don’t take your machine back to the
shop, simply contact us
www.vax.com.au
AU: 1300 361 505
NZ: 0800 800 900
WARNING: To reduce the risk of personal injury, unplug the vacuum cleaner before
performing maintenance/ troubleshooting checks.
Why will the handheld not run?
• The battery may not be charged. To charge the battery,
the power switch must be in the ‘OFF’ position. The red
light shows the unit is charging. The initial charge should
be for 16 hrs.
• For further assistance, please call us on:
AU: 1300 361 505
NZ: 0800 800 900
Why won’t the handheld pick up?
• The nozzle or crevice tool may be blocked, remove the
obstruction.
• The fi lter may be clogged or dirty, clean the fi lter. Refer to
Maintenance Section.
• The battery charge is getting weak, let the battery run
until is slows and recharge.
• The dirt container is full, empty the container.
• For further assitance, please call us on:
AU: 1300 361 505
NZ: 0800 800 900
Why won’t the battery recharge?
• Check the vacuum is switched off.
• The charger may not be inserted correctly.
• Check the mains power is switched on.
• The electrical outlet may not be working, check the fuse
or breaker and consult an electrician.
• For further assitance, please call us on:
AU: 1300 361 505
NZ: 0800 800 900