User guide
• Check the fuse in the plug. Always replace the fuse in the
plug with a British 13amp fuse.
• Empty recovery tank, remove any debris from lter.
If washing lter allow 24 hours to fully dry before retting.
• The recovery tank has an automatic shut o to prevent the
tank from overowing. If this is activated, the machine will
not pick up and the sound of the motor will change.
The recovery tank will need to be emptied.
• Ensure recovery tank is locked into place.
• The nozzle may be blocked go to ‘Taking care of
your machine’.
• Mode selector switch is set to PICK UP, change to WASH.
• Check the brushes for blockages and clear.
• Clean water tank may not be locked in position.
• Clean water tank may be empty and need to be relled.
SolutionProblem
Warning: Always unplug the Floormate before performing maintenance/troubleshooting checks.
What to do if it goes wrong Getting in touch
Why won’t my
Floormate switch on?
Why won’t my
Floormate pick up?
Why won’t the water/
solution dispense?
Why won’t the brushes
spin?
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the hard oor cleaner before calling.