Technical data

Problem Possible Cause Corrective Action
Passes self-test; does
not work.
Problem in controller
or connection between
drive and controller.
Call your Digital service representa-
tive.
2.5 TK70 Tape Drive Problems
Problem Possible Cause Corrective Action
Green light blinking af-
ter tape insertion.
Tape leader defective. Pull handle open and remove cartridge.
Use another cartridge.
Orange, yellow, and
green lights blinking.
Problem with drive. Press Unload button once. If orange
and green lights go out and yellow light
starts blinking, cartridge is unloading.
After green light comes on and you
hear beep, remove cartridge. If three
lights start blinking after you press
Unload button, fault is not cleared. Do
not remove cartridge. Call your Digital
service representative.
Handle does not move. Self-test in progress. Do not move handle while yellow light
is on. Press Unload button and wait
for orange and yellow lights to go off
and green light to remain on. Then try
again.
Drive active. Do not move handle while yellow light
is on. Press Unload button and wait for
yellow light to go off and green light to
remain on. Then try again.
Handle does not lock. Cartridge not inserted
properly.
Reinsert cartridge. If problem persists,
call your Digital service representative.
Cartridge does not un-
load.
Unload button not work-
ing properly.
Unload cartridge with command
described in your system software man-
uals.
Passes self-test; does
not work.
Bad controller or loose
connection between drive
and controller.
Call your Digital service representa-
tive.
Troubleshooting During Normal Operation 2–5