User manual

Symptom Remedy

The unit does not work, no light,

the fan does not run

Check the mains power connection and the main fuse.

No response to the DMX con‐

troller

1. The DMX indicator should light up. If it doesn't, check

DMX connectors and cables for proper connection.

2. If the DMX indicator lights up but with no response,

check the address settings and DMX polarity.

3. Try using another DMX controller.

4. Check whether the DMX cables lie near or adjacent to

high voltage cables, which could cause damage or inter‐

ference with a DMX interface circuit.

If the procedures recommended above do not succeed, please contact our Service Center. You

can nd the contact information at www.thomann.de.

Troubleshooting

Hero Wash 340FX RGBW Zoom

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