User manual

10 Troubleshooting
In the following we list a few common problems that may occur during operation. We give you
some suggestions for easy troubleshooting:
Symptom Remedy
The unit does not work, no light Check the mains connection.
For item no. 472655 check the charge status of the bat‐
tery.
Apparently no function despite
proper power supply
Check if the unit is in DMX mode or in ‘slave’ mode. If so,
check the unit in another mode.
No response to the DMX con‐
troller
1. Check whether the DMX controller is switched on.
Check the DMX connectors and cables for proper con‐
nection.
2. Check the address settings and the DMX polarity.
3. Try using another DMX controller.
4. Check whether the DMX cables run near or parallel to
high-voltage cables that may cause damage or interfer‐
ence to a DMX interface circuit.
Troubleshooting
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Giga Bar HEX 3Giga Bar HEX 3 BAT
LED Bar