Service manual

FOREWORD
02.9676.0020 B 29-May-2009 iii
How To Obtain Warranty Service
A copy of the Vari-Lite, Inc. Limited Warranty was included in the shipping package
for this VARI❋LITE® product.
To obtain warranty service, please contact customer service at 1-877-VARI-LITE
(1-877-827-4548) or [e-mail] and request a Return
Material Authorization (RMA) for warranty service. You need to provide the model
and serial number of the item being returned, a description of the problem or failure
and the name of the registered user or organization. If available, you should have your
sales invoice to establish the date of sale as the beginning of the warranty period.
Once you obtain the RMA, pack the product in its original packing material along with
a copy of your invoice (if available) and write the RMA number legibly on or near the
shipping address label. Return the unit, freight prepaid to:
Vari-Lite
10911 Petal Street
Dallas, Texas 75238
Attention: Warranty Service
As stated in the warranty, it is required that the shipment be insured and FOB our
service center.
Confidential Property Disclosure
This technical manual is confidential property of Vari-Lite, a Philips group brand. All
information contained herein is the sole and exclusive property of Philips Group and
may not be used, disclosed, or reproduced in any manner without the prior written
consent of Philips Group. The information furnished in this manual is for
informational use only and is subject to change without notice. Philips Group and
Vari-Lite assumes no responsibility or liability for any errors or inaccuracies that may
appear in this manual.