User Manual

Table Of Contents
www.vareximaging.com 55
4343W X-ray Detector
REFERENCE MANUAL
Residual X-ray image from previ-
ous acquired image shows in cur-
rent acquired image
Charge on the sensor pixels from an exposure beyond the
saturation point of the pixels may cause a residual image. It can be
erased by increasing time between exposures or taking multiple
images until the artifact fades away.
Out of virtual memory Close some of the windows that are currently open.
ViVA software freezes Restart the computer and re-launch the ViVA software.
ViVA error message 1. Email the error log file generated to:
flatpanel.warranty@vareximaging.com
. This log file is normally
found at C:\users\{username}\AppData\Local\
crashdumps\viva.log
Detector dropped 1. Power-off the detector (Section 8.11) and inspect for damage.
2. If the battery does not appear damaged, place into battery
charger to see if battery charger reports an error.
3. Inspect the detector for any physical damage.
4. Insert a charged battery into the detector and see if it powers on.
5. Re-establish a link.
6. Acquire an image from the detector and inspect for regions of
missing data.
Note: If the detector has been dropped and is not returned to
Varex, a new gain calibration must be performed.
Table 12 Problems and Solutions (Continued)