User Manual

Table Of Contents
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4343W X-ray Detector
REFERENCE MANUAL
12.0 Troubleshooting
This section describes suggestions for troubleshooting.
Table 12 Problems and Solutions
Problem Solution
Detector fails to link wirelessly 1. Ensure that the detector is associated to the access point, refer to
Table 8 for LED indicator behavior.
2. Let power-off (Section 8.11) or reboot the detector (Section 8.12),
re-insert the battery, and try to associate with the access point
again.
3. If the detector will still not link, power cycle the access point.
4. If the detector will still not link, check the connections and the
settings on the access point. Check SSID and password to ensure
they match.
5. If problem persists, consult the manufacturer or field service
technician for help.
Detector causes Electro-Magnetic
Interference
1. Reorient or relocate the receiving device.
2. Increase the separation between the equipment.
3. Consult the manufacturer or field service technician for help.
Acquired image is Non-linear or
the pixel are past the saturation
point of dose
1. Let power-off (Section 8.11) or reboot the detector (Section 8.12),
re-insert the battery, re-establish the link.
2. Ensure that the tube dose is set to the correct settings.
3. Acquire another image at the recommended median count as
stated in Section 10.5.3.
4. If problem persists, consult the manufacturer or field service
technician for help.
Acquired image is completely
dark
1. Let power-off (Section 8.11) or reboot the detector (Section 8.12),
re-insert the battery, re-establish the link and acquire another
image.
2. If problem persists, consult the manufacturer or field service
technician for help.
Acquired image is noisy 1. Ensure that surrounding equipment is not interfering and
re-position the detector further away from equipment.
2. Let power-off (Section 8.11) or reboot the detector (Section 8.12),
re-insert the battery, re-establish the link and acquire another
image.
3. If problem persists, consult the manufacturer or field service
technician for help.