Warranty Information

present or readily available. Credit will be issued only upon receipt and
inspection of the RMA. Valley-Dynamo may send replacement parts or
issue an account credit. NO REFUNDS. Valley-Dynamo reserves the right to
cancel outstanding RMAs 30 days after issue. Items returned without an
RMA will not be inspected or credited and may be refused or returned at
Customer Expense.
REPLACEMENT PARTS COVERAGE – Valley-Dynamo warrants
replacement parts for 90 days from the date of purchase. To obtain a
replacement and an RMA number, contact Valley-Dynamo referencing the
nature of the problem and provide proof of purchase. Valley-Dynamo will,
at its discretion, send replacement parts and/or issue an RMA for the return
of failed parts. To avoid billing issues, request an RMA when the failed part
is present or readily available. Upon receipt and inspection of the RMA,
Valley-Dynamo may send replacement parts or issue an account credit. NO
REFUNDS. Valley-Dynamo reserves the right to cancel outstanding RMAs 30
days after issue. Items returned without an RMA will not be inspected or
credited and may be refused or returned at Customer Expense.
SCOPE OF COVERAGE
Note that our warranty is not an unconditional guarantee for the duration.
Valley, Dynamo and Tornado products are made to our exacting standards and
known for their durability, but are not indestructible and may require periodic
maintenance in order to function properly. The following are not covered by
the warranty.
1) Shipping or transport damage
2) Normal wear and tear
3) Damage or deterioration resulting from neglect, misuse, accident,
liquid spills, improper installation, abuse, pets or mishandling
4) Incidental or consequential damage (except at Valley-Dynamo’s
discretion).
5) Removal or installation charges.
6) Shipping charges except at Valley-Dynamo’s discretion.
7) Unauthorized modification of the product.
8) Use of this product with unapproved parts, conversion kits or
accessories.
9) Damage from fire, flood, lightning or other acts of nature
EXCLUSION OF DAMAGES
Valley-Dynamo’s sole obligation and liability under this warranty is limited to
the repair or replacement of a defective product at our option. Valley-Dynamo
shall not, in any event, be liable for any incidental or consequential damages