User`s guide

Chapter 7 ____________________________________________________________ Troubleshooting
Problem
Probable Cause
Remedy
Inconsistent serial
communication or missing
data.
Pin contacts of the connector have
become oxidized or the connector is
not firmly attached.
Change the WMT700 cable.
Retrofit installation of
WMT700 is not possible.
You do not have the correct mounting
kit for the retrofit installation.
Check that you are using the
correct mounting adapter with
your mounting kit. Refer to
Appendix F, Accessories, on
page 213.
WMT700 does not work
properly after retrofit
installation.
Incorrect cables were used in the
retrofit installation.
Check that you have used cables
listed in Checklist for Connection
Cables on page 73.
If you do not have the correct
cables, contact Vaisala technical
support.
Connection to WMT700 is
lost.
The power supply is not sufficient,
especially if you are using a heated
version of WMT700.
Check that the power supply
matches the requirements in
section Powering on page 105.
Error and Event Messages
If messages parameter is set to 1, WMT700 sends error and event
messages. Table 56 below lists the available messages.
Table 56 Error and Event Messages
Error/Event Code
Probable Cause
Remedy
2
Event.
Parameters have been set to factory
defaults.
You can change the default
settings in configuration mode;
see
Communicating with
Terminal Software on page 107.
3
Event.
Wind calibration data has been lost.
WMT700 needs to be calibrated.
Contact Vaisala technical
support.
10
Error.
You have given an invalid value when
using the S command.
Check the allowed parameter
values; see Appendix D
Configuration Parameters
on
page 205.
11
Error.
Parameter used with the S command
is unknown.
Check that you are using the
correct parameter names, see
Appendix D Configuration
Parameters on page 205.
12
Error.
Unknown command.
Check the allowed commands in
Appendix A, Complete Command
Set for WMT700, on page 195.
13
Error.
String before the end of command
character is too long.
Check the command and
parameter names that you are
using.
VAISALA _______________________________________________________________________ 185