User guide

Creating Alarm Templates
viewLinc 4.0 Administrator Guide 83
email address specified in Options | System Configura-
tion | Users
are visible (see “Editing Users and Pass-
words” on page 54). Drag users to notify to the
Selected Users column. Reorganize the list order if
necessary using the arrow buttons. Click
OK.
f In the Repeat email notification drop-down, choose an
appropriate interval for the frequency emails are re-
sent while the condition still exists. You may also want
to use the
Maximum Number of Repeats field to specify
a maximum number of repeat emails that should be
sent (enter zero, 0, if you do not want to specify a limit.
This will allow infinite repetition).
g To also have an email sent when an alarm is acknowl-
edged, or when the condition no longer exists, select
the appropriate check box.
h If you want to issue alarm notifications to different re-
cipients for different alarm conditions, create multiple
email notifications with different delay periods. For ex-
ample, you could create a notification for the first recip-
ient with a short delay period, perhaps 1 minute.
Create another email notification for someone else
with a different delay period, for example 20 minutes.
If the first notification is not acknowledged within
20 minutes, the second notification is automatically
sent.
Note: There is additional information that can be sent
in the alarm email. For more, see “Editing Alarm
Email Templates” on page 50.