User guide

Creating Preconfigured Comments for Email Messages
viewLinc 4.0 Administrator Guide 59
To use preconfigured comments (in a custom Communication
Alarm, for example):
1
From Options | System Configuration | Templates | Alarm
Templates
, highlight a template, then click the Comments
tab.
2 On the Comments tab, select a comment from the
Preconfigured Comments drop-down list. Your
preconfigured comments will appear in the Comments
box, allowing you to make additional changes to the text,
if required.
3 Choose the email template to edit.
4 In the Alarm Message field, ensure the [Comments]
variable is present. The preconfigured comment you
selected in Communication Alarm settings will be
inserted in the email message when it is sent.
5 Click Save.
To delete preconfigured comments:
1
From Options | System Configuration | Comments,
highlight the comment to delete.
2 Click Options | Delete.
To choose if comments are required or optional:
1
From Options | System Configuration | Preferences, click
the dropdown beside “comments are required on
changes.”
2 You can choose between 4 options:
• “Comments are not required”
• “Comments are optional”
• “Comments are mandatory”
• “Pre-configured only comments are mandatory”
Let’s move on to looking at Locations in viewLinc.