User guide

Acknowledging Alarms
viewLinc 4.0 Administrator Guide 95
If an alarm is set to require alarm acknowledgement, alarms
must be acknowledged. You must be logged in to viewLinc to
acknowledge alarms.
Acknowledgement information, such as the action taken and
any comments, is tracked in the Event Log and Historical
database. For more information, see Chapter 7: Events and
Chapter 8: Reports.
Alarms can also be configured so they do not require
acknowledgement. See “Setting Threshold Alarms” on
page 86, “Setting Communication Alarms” on page 90, and
“Setting Device Alarms” on page 93 for more.
When an alarm is triggered, a new row appears in the
location alarms tab.
This section covers acknowledging alarms using the location
alarms tab. You can also acknowledge alarms from
the “Alarms” form (
Options | Alarms) or from a large popup
trend view (see “Acknowledging Alarms from Large Popup
Trend View” on page 75).
To acknowledge alarms from the location alarms tab:
1
From Options | Locations, select a location or zone. Click
on the Location Alarms tab, select the active alarm, then
right click and select
Acknowledge.
Note: The number after the location name (i.e. Temper-
ature (15494) is the unique location ID. In case
the locations have been given the same name,
this number provides a unique ID so you can dif-
ferentiate between them.