Operating instructions

Operating instructions for uniSTOR 0020111106_01 11
7 Customer service and
manufacturer's guarantee
7.1 Vaillant service
To ensure regular servicing, it is strongly recommended
that arrangements are made for a Maintenance Agree-
ment. Please contact Vaillant Service Solutions
(0870 6060 777) for further details.
7.2 Vaillant guarantee
Vaillant provides a full parts and labour guarantee for
this appliance for the duration as shown on the enclosed
registration card which must be fully completed and
returned within 30 days of installation. All appliances
must be installed by a suitably competent person fully
conversant and in accordance with all current regula-
tions applicable to the appliance type installation. In the
case of gas appliances the Gas Safety (Installation and
Use) Regulations 1998, and the manufacturer’s instruc-
tions. In the UK competent persons approved at the time
by the Health and Safety Executive undertake the work
in compliance with safe and satisfactory standards.
Installers should also be fully conversant with and com-
petent with all necessary electrical and building regula-
tions that may apply to the installation.
In addition all unvented domestic hot water cylinders
must be installed by a competent person to the prevail-
ing building regulations at the time of installation (G3).
All appliances shall be fully commissioned in accordance
with our installation manual and Benchmark commis-
sioning check list (this will be included within the instal-
lation manual). These must be signed and given to the
user for safe keeping during the hand over process.
Installers should also at this time advise the user of the
annual servicing requirements and advise of appropriate
service agreement.
Terms and conditions do apply to the guarantee, details
of which can be found on the registration card included
with this appliance. In order to qualify for guarantee
after one year the appliance must be serviced in accord-
ance with our installation manual servicing instructions.
The benchmark service history should be completed.
Note - all costs associated with this service are excluded
from this guarantee.
Failure to install and commission this appliance in com-
pliance with the manufacturer’s instructions will invali-
date the guarantee (this does not affect the customer’s
statutory rights).
Customer service and manufacturer's guarantee 7