QuickSpecs

HP Installation and Startup Service for HP Insight Control provides for the deployment and basic
configuration of HP Insight Control software on a single central management server (CMS) for HP ProLiant.
Only one instance of this service is required per CMS.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-9972ENW.pdf
HP Installation and Startup for HP Systems Insight Manager
Provides for installation and configuration of the latest version of HP Systems Insight Manager, together
with the installation and startup of HP Service Essentials Remote Support Pack. Only one instance of this
service is required per CMS.
http://h20195.www2.hp.com/v2/GetPDF.aspx/5982-4143EN.pdf
Additional HP Care Pack services can be found at: http://www.hp.com/go/cpc
Insight Online/Insight
Remote Support
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem
resolution. This comes at no additional cost with your HP solution. Learn more about Insight Remote
Support http://www.hp.com/go/insightremotesupport and Insight Online
http://www.hp.com/go/insightonline
NOTE: Insight Remote Support is a prerequisite for Proactive Care
HP Support Center Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more http://www.hp.com/go/hpsc
HP's Support Center Mobile App allows you to resolve issues yourself or quickly connect to an agent for
live support. Now, you can get access to personalize IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
NOTE: HP Support Center Mobile App is subject to local availability.
Parts and Materials HP will provide HP-supported replacement parts and materials necessary to maintain the
covered hardware product in operating condition, including parts and materials for available
and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the
maximum usage limitations as set forth in the manufacturer's operating manual, product
quick-specs, or the technical product data sheet will not be provided, repaired, or replaced as
part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction.
For more information To learn more on HP ProLiant servers and HP BladeSystem servers, please contact your HP sales
representative or HP Authorized Channel Partner. Or visit: http://www.hp.com/services/proliant
QuickSpecs
HP ProLiant DL580 Generation 8 (Gen8)
Service and Support
DA - 14743 North America — Version 1 — February 18, 2014 Page 17