User Manual

13 Trouble-shooting
...the following appears in the display
Residual heat
Do not remove the water tank.
Possible cause Solution
• Water temperature in the
boiler is too high.
► Wait for it to cool down (this can take up to
30minutes).
For safety reasons, water is only pumped off
when it falls below a certain temperature.
The appliance may be used without further
ado.
...the following appears in the display
Descaling failed.
Appliance has not been descaled.
Possible cause Solution
• Used unsuitable descaler.
► Descale again using the recommended de-
scaler.
• Descaling was not carried
out correctly.
► If the message does not disappear after re-
peating the descaling process several times,
note down the error message in full and the
serial number (FN; see identification plate).
► Call Customer Services.
...the following appears in the display
Check water feed
Possible cause Solution
• The appliance cannot
source water from the
fixed water connection or
the water tank.
► Check whether the water supply is open and
water is available.
► If the water supply is open, cancel the mes-
sage by selecting .
If the water supply is open and the message
does not disappear permanently:
► Call Customer Services.
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