Operating instructions

7 Trouble-shooting
51
… appears
… appears
Possible cause Solution
• The moisture sensor is
dirty or wet.
➤ Clean the moisture sensor and then wipe
dry.
➤ Cancel the error message by pressing the
button.
➤ Start the programme.
➤ If the fault reappears, note down the
complete error message and FN number,
then switch off mains supply once more.
➤ Call Customer Services.
Possible cause Solution
• The following parts in the
appliance could be
blocked:
– Door filter
– Mesh filter in base
–Filter mat
➤ Check and, if necessary, clean the parts.
➤ Cancel the error message by pressing the
button.
➤ Start the programme.
➤ If the fault reappears, note down the
complete error message and FN number,
then switch off mains supply once more.
➤ Call Customer Services.
• The ambient temperature
is too high.
➤ Improve the ventilation of the room.
• The load is too wet/
heavy.
➤ Spin washing at a higher speed/reduce the
size of load.
Do not disregard this error message. Failure to observe it can cause
the appliance to become defective.
A3 Moisture sensor
clean
A9 Mesh and filter
clean