User's Manual

11 Trouble-shooting
Display Possible cause Solution
A9 Clean filter
and mats
▪ Door filter, door filter
mat and/or front filter
mat are clogged.
▸ Check and clean door filter and door fil-
ter mat (see page 26).
▸ Check and clean the front filter mat (see
page 27).
▸ Press the button.
▸ Restart the programme.
Insert door fil-
ter / close appli-
ance door
▪ The door filter is
missing.
▪ The appliance door is
open.
▸ Insert door filter (ensure it is positioned
correctly).
▸ Close the appliance door.
▸ Restart the programme.
Insert front mat ▪ The front filter mat is
not inserted correctly.
▸ Insert front filter mat correctly.
▸ Close the appliance door.
▸ Restart the programme.
FXX/EXX see in-
structions
SN XXXXX
XXXXXX
▪ Various situations can
lead to this error mes-
sage.
▸ Press the button.
▸ Remove the mains plug from the mains
socket.
▸ Wait for about 1 minute.
▸ Insert the mains plug into the mains
socket again and select a new pro-
gramme.
▪ If the error appears
again:
▸ Note down error message in full and ap-
pliance's SN.
▸ Remove the mains plug from the mains
socket.
▸ Call Customer Services.
UXX/EXX see in-
structions
SN XXXXX
XXXXXX
▪ Overvoltage (U1)
▪ Undervoltage (U2)
▸ Press the button.
▸ Remove the mains plug from the mains
socket.
▸ Wait for about 1 minute.
▸ Insert the mains plug into the mains
socket again and select a new pro-
gramme.
▪ If the error appears
again:
▸ Remove the mains plug from the mains
socket.
▸ Have an electrician check the house in-
stallation.
29