User guide

2. Username / Login ID
MTNL will activate the Broadband Service using Customer’s MTNL Telephone Number digits as
Username/Login ID. For example for Broadband Services on Telephone No 23333333, user will be allocated
his/her Username/Login ID as 23333333.
3. Password
The Password given by MTNL would be used for the first time login and thereafter Customer needs to change
and customize his/her Password.
How to Change Password for Your Broadband Connection (Username)?
Change of Password for your username is a two steps process. In step I, you have to change the password
for your account at our Web-Self Care Website
http://register.bol.net.in and then, in Step II, the password
has to be changed in your ADSL router/ Modem (CPE) - Open the Web page,
http://192.168.1.1 from your
own broadband connection to login into your ADSL Router/ADSL CPE. For detailed procedure follow the
procedure detailed hereunder or visit web site
http://mtnldelhi.in
STEP I- To Change Password at our Web-Self Care Website.
i. Log on to our Web-Self Care Website
http://register.bol.net.in
The following Window ‘Welcome to MTNL Web-Self Care’ shall be displayed
ii. Enter your Username and existing Password in the given fields. (Your Username is your Telephone
Number and for the new customers Password is the CA Number given on the Telephone Bill of the
Telephone on which Broadband Connection is installed)
iii. Click ‘Login’.
iv. In the next window, Click on ‘Change Service Password’, under the Account Maintenance Menu on the
left side.
The following Window ‘Change Service Password’ shall be displayed
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