User guide

Dos & Don’ts

1. Switch off CPE when not in use.

To avail Unlimited Free Internet Usage during night (00.00 hrs to 08.00 Hrs) in TriB 590NU Plan Switch ON CPE during

Night after 00.00 hrs and ensure disconnection before 08.00 hrs.

3. In case of power off/on CPE, please wait for 2-3 min before connecting to Internet

4. Do not use any other power adaptor than the one supplied with CPE

5. Don’t use the ‘Restore Factory Default Setting’ option in the CPE

6. Keep TCP/IP Properties settings in your PC as Obtain IP automatically and DNS Server Address as :

Preferred DNS (Primary) 59.179.243.70 and Alternate DNS (Secondary) : 203.94.243.70

7. The splitter provided shall be connected at the main tapping point of 2-wire Tel cable of MTNL.

Additional Extension /Phone if any shall be connected only after splitter

8. The Phone, DSL and line (MTNL Tel 2-wire) shall be connected to splitter as per marking on the Splitter

supplied with CPE

9. In case USB port is used, ensure CPE USB driver is installed on PC before connecting the USB cable

10. In case of problem to connect to Internet check the following LEDs Status on the ADSL Router/CPE

For Normal Operation, the following 4 LEDs will glow:

9 i. Power LED: Solid Green

9 ii. Status LED: Blinking

9 iii. ADSL Link/Act: Solid Green (Fast blinking during activity)

9 iv. *Ethernet Link/Act Solid/Blinking (During activity)

Or, *USB Link/Act Solid/Blinking (During activity)

In case Browsing Problem persists even after the indication of Normal Operation shown above by

LEDs then make CPE Power off and then Power ON and please wait for 2-3 min before connecting to

Internet

For Faulty Condition status of LEDs will be as under:

a. Power LED: Off (Power supply/adaptor faulty)

b. Status LED: Off (CPE fault)

c. ADSL Link/Act: Off (Tel Line/CPE faulty)/Slow blinking (Tel line fault)

d. *Ethernet Link/Act Off (LAN Port in PC/Cable Connection Problem)

*USB Link/Act Off (USB Port in PC/Cable Connection Problem)

*Depending upon Ethernet or USB port used for connecting PC.

Ensure that only one LAN Connection is Enabled in ‘Network Connections’ in your PC.

MTNL Broadband /ADSL Internet Services Helpdesk

For any Help/ Complaints related to Broadband/ADSL Service after activation please contact:-

MTNL Broadband /ADSL Internet Services Helpdesk Toll free No 1504 or 22221504

or mail us at:

helpdesk.delhi@bol.net.in For more details log on to: http://mtnldelhi.in or http://delhi.mtnl.in