User guide

• Verify the functioning of LAN Card on PC.

• If still the LED does not glow, register complaint with MTNL.

USB LED (If used for connection between PC and ADSL2+ CPE)

Normal Status – Glowing and stable in case of NO activity and blinking in case of activity (Browsing etc.)

Faulty status – OFF. Perform the following steps to further diagnose

• Check the USB cable for loose connection.

• Remove and Reinsert the cable on PC and ADSL CPE.

• Verify the functioning of USB device on PC.

• If still the LED does not glow register complaint with MTNL or check the connection with

splitter

2. Verifying connectivity to the Broadband network

If all the 4 LEDs (Power, Status, ADSL, Ethernet or USB) are showing NORMAL status perform the

following steps to verify the connections between PC and ADSL2+ CPE, and between ADSL2+ CPE and

Broadband Network:

(i) Verify Connectivity between PC and ADSL CPE -

To verify the Ethernet connectivity between PC and ADSL CPE perform the PING test as follows -

a) On your Windows desktop - Click on Start and select Run.

b) Type cmd and select OK. This opens a DOS window.

c) In the command prompt, type ping 192.168.1.1 and press Enter.

d) Confirm that you are getting reply from 192.168.1.1 as shown below:

If the reply is not received, it indicates connectivity problem between PC and ADSL CPE.

Verify the Network Settings on the PC as follows -

¾ Start the Internet Explorer browser

¾ Go to Tools -> Internet Options