User guide

INTRODUCTION .................................................................................................3
MAIN FEATURES OF THE BROADBAND/ ADSL SERVICE......................................3
HOW TO GET CONNECTION ................................................................................3
WHY BROADBAND/ ADSL FROM MTNL ......................................................................3
AVAILABILITY & FACILITY OF SERVICE......................................................................4
REQUIREMENTS AT YOUR END ................................................................................4
USING BROADBAND SERVICE..................................................................................4
1. CONNECTIONS & INSTALLATION.......................................................................................4
2. USERNAME / LOGIN ID..................................................................................................... 5
3. PASSWORD..................................................................................................................... 5
How to Change Password for Your Broadband Connection (Username)? ..................................................5
4. HOW TO CHANGE PASWORD IN ROUTER?……………………………………….7
5. HOW TO USE PREPAID BROADBAND?…………………………………………12
CONFIGURATION OF BRIDGE CONNECTION……………………….13
1. HOW TO CREATE DAILLER IN PC……………………………………………….…14
2. HOW TO CONFIGURE IN UT STAR 300 R2U………………………………………..19
HOW TO USE EMAIL SERVICES?.............................................................................26
How to Create New E-Mail Account at MTNL Web-Self Care Website?....................................................26
How to Configure Outlook Express? 27
HOW TO CONFIGURE MAIL WITH VSNL AND OTHER ISP?…………………………………………27.
HOW TO VIEW YOUR BROADBAND ACCOUNT USAGE........................................ 30
HOW TO VIEW YOUR BROADBAND USAGE BILL DETAILS?................................................... 32
12. HOW TO MEASURE THE SPEED OF YOUR BROADBAND CONNECTION? .......................... 32
TROUBLESHOOTING ............................................................................................32
1. VERIFYING THE LED STATUS ON THE ADSL2+ CPE.......................................................32
2. VERIFYING CONNECTIVITY TO THE BROADBAND NETWORK..............................................33
DOS & DON’TS ....................................................................................................35
MTNL BROADBAND /ADSL INTERNET SERVICES HELPDESK .............................35
QUICK REFERENCE..............................................................................................36
This User Guide contains general information to help you utilize our Broadband
Services effectively. The guide is primarily meant to be used with the MTNL
supplied ADSL2+ Router/ Modem (CPE) – UT STAR 300R2U (UT STAR make).
Jan 10, 2007 BROADBAND & VAS UNIT Version 4.0
MTNL DELHI
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