User's Manual

Table Of Contents
5
Maintenance &
Troubleshooting
5. Maintenance & Troubleshooting
5.1 Phone Maintenance
Use a soft dry cloth for cleaning to wipe off any accumulated dust or
fingerprints.
Use a soft cloth dampened with water for cleaning to wipe off any
heavily accumulated dust and dirt.
Do not use harsh chemicals, cleaning solvents or strong detergents to
clean the phone.
Do not submerge the phone or charger in water or any liquid to clean.
Wipe off any liquids should the phone or charger become wet.
5.2 Troubleshooting
Before requesting help please check the following.
Symptom Diagnosis Solution
Unit properly turned on?
Press
and hold for 2
seconds.
Battery connected? Install the battery properly
The Unit does not work
Dead Battery? Connect the charger to the Phone.
Plug in the charger.
Sufficient Signal Strength? Move to a place with stronger
signal.
Cannot make calls.
Is the pause symbol “
input among the number by
error?
Input the correct number to place
the call.
Ringer Muted?
Un-mute Ringer No ringing.
Low Ringer Volume?
Increase Volume level.
IS there any obstacle
around you that is
preventing the radio signal
from reaching the phone?
Change your location. The call reception is bad
(Static, sound cuts in/out,
fades etc.)
Using the phone in moving
vehicle?
Slow down vehicle or stop while
using the phone.
Is the Phone connected to
Charger?
Connect phone to charger. Cannot charge the battery
(battery icon does not flash)
Is the charger plug into the
wall outlet?
Plug the charger into a wall outlet.