User Manual

Troubleshooting
7. TROUBLESHOOTING
When using this phone, if you run into malfunctions, please refer to the
following troubleshooting techniques before requesting help:
Symptom Diagnosis Solution
Have you pressed
and held it for more than
2 seconds?
Press and hold
for
more than 2 seconds
Is the battery connector
reversed?
Insert the connector
correctly
The phone
cannot be
switched on
Is the battery low? Charge the battery
Is the phone outside of
service area range? Is
there sufficient signal
strength?
Move to an area with
stronger signal
Is the keypad locked? Unlock the keypad
Cannot
make calls
Is the phone number
correct?
Enter the correct number
to make the call
No ring Is the ring mode of the
current profile set to
Vibrate or Mute?
Select different ring mode
or different profile
Is there an obstacle
nearby that is preventing
signals from passing?
Move to another area
Strong
interference
noise during
call; or call
interrupted
Are you using the phone
while moving at high
speed?
Slow down or stop moving
during call
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