User's Manual

PROGRAMMING YOUR PHONE
10
Once your account is activated, you will receive MDN (your Virgin Mobile phone number) and MSID
(your network ID) numbers. These are used to program your phone. When you are ready, follow
these steps to program your phone:
1. Turn on your phone and wait for it to power up.
2. Using the keypad, dial ##VIRGIN (##847446). Press to select Service.
3. Select Edit by highlighting that option with the and pressing .
4. Enter your 10-digit MDN. Any numbers that are initially on the screen will automatically be
overwritten when you begin to enter your MDN.
5. Use the to select Done.
6. Enter your 10-digit MSID (you can leave off any extra zeros at the beginning). Any numbers
that are initially on the screen will automatically be overwritten when you begin to enter your
MSID.
7. Select Done via the .
8. Select Done by highlighting that option with the and pressing .
9. The phone will display a message saying that your programming is complete. The phone will
turn off and back on by itself.
• That’s it – You're done!. It might take a couple of hours to get you set up on our network, but we
will send a text message to your phone to let you know you can start talking. Also, it may
take up to 4 hours for VirginXL, voicemail, and Top-Up features to come online.