User Manual

Troubleshooting
153
Symptom Diagnosis Solution
interrupted
Is there data download
via the AP, which affects
your phone’s signal
quality?
Connect to another
AP or stop the data
download.
Is the charger properly
connected to the phone?
Connect the
charger and phone
correctly.
The battery
cannot be
charged (The
battery indicator
bar does not
scroll)
Is the charger connected
to a 100-240V AC wall
outlet?
Connect the
charger to a
100-240V AC wall
outlet correctly.
How to know the
GF210 phone’s
IP address and
MAC Address?
Have you accessed the
Network Information
option?
Refer to Section
“6.1.4 Network
Information”
Is SSID broadcasting
disabled on your AP?
Enable your AP’s
SSID broadcasting.
Net Search didn't
find my AP
Is the phone within range
of your AP?
Move to your AP’s
range.
If the malfunction symptoms are not listed in the above table, or the
corresponding solution is invalid, please contact your local service
provider.
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