Installation Guide

You may want to periodically clean the fixture using a mild, non-abrasive glass cleaner and soft
cloth. Do NOT use solvents or cleaners containing abrasive agents. When cleaning the fixture,
make sure you have the power turned off and do not spray liquid cleaner directly onto the bulb,
socket, ballast, or wiring.
CARE AND MAINTENANCE
REPLACEMENT PARTS LIST
WARRANTY
For replacement parts, call our customer service department at 1-866-994-4148, 8 a.m. - 6 p.m., EST,
Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday.
PART DESCRIPTION PART #
AA Screw HDW9804
BB Mounting Chain HDW9804
CC Screw HDW9804
DD Washer HDW9804
Minor problems often can be fixed without the help of an electrician. Before doing any work on the
fixture, shut off power supply at the circuit breaker panel to avoid electrical shock.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Fixture doesn’t light.
Circuit breaker trips
when light is turned on.
1. Power is off.
2. Bad wire connection.
3. Defective bulb(s).
4. Defective wall switch.
1. Crossed wires or power wire
is grounded out.
1. Check circuit breaker or wall switch.
2. Check wire splices.
3. Replace bulb(s).
4. Replace switch.
1. Check wiring connections.
In the unlikely event that your fixture’s ballast or lamp socket(s) fail, they can be replaced by a
qualified electrician. For further information regarding these replaceable parts, please have your
electrician contact our technical support number at 1-866-994-4148.
CC CC
AA AA
Printed in China
5
The manufacturer warrants this lighting fixture to be free from defects in materials and workmanship
for a period of (3) years from the date of original purchase by the consumer. We will repair or replace
(at our option) the unit in the original color, and style if available, or in a similar color and style if the
original item has been discontinued, without charge. The manufacturer warrants the lamp for 3 years,
providing the lamp is not used in a commercial application where it is on 24 hours per day, but is used
in a residential environment for 3-5 hours per day. Defective units must be properly packed and
returned to the manufacturer with a letter of explanation and your original purchase receipt showing
date of purchase. Call 1-866-994-4148 to obtain a Return Authorization number and an address
where to ship your defective product. Note: No C.O.D. shipments will be accepted. The liability of the
manufacturer is in any case limited to replacement of the defective light fixture product. The
manufacturer will not be liable for any other loss, damage, or injury which is caused by the product.
This limitation upon the liability of the manufacturer includes any loss, damage, or injury which is (I) to
person or property or otherwise; (II) incidental or consequential in nature; (III) based upon theories of
warranty, contract, negligence, strict liability, tort, or otherwise; or (IV) directly, or indirectly related to
the sale, use, or repair of the product. This warranty gives you specific rights, and you may also have
other rights which vary from state to state.