Installation Guide

TROUBLESHOOTING
12
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Pump / motor will not run 1. Disconnect switch is off
2. Fuse is blown
3. Starting switch is defective
4. Pressure switch contacts are dirty
5. Not enough water
6. Pump wired incorrectly
1. Be sure switch is on
2. Replace fuse
3. Disconnect power, replace starting
switch
4. Disconnect power and file contacts
with enemy board or nail file
5. Stop motor, remove pressure gauge
bushing and fill case and suction line
with water
Motor runs hot and
overload kicks off
1. Motor is wired incorrectly
2. Voltage is too low
3. Pump cycles too frequently
1. Refer to instructions on wiring
2. Check with power company. Install
heavier wiring if wire size is too
small. See wiring instructions.
3. See section below on too frequent
cycling.
Motor runs but no water
is delivered.
*(NOTE: Check prime
before looking for
causes. Unscrew priming
plug and see if there is
water in priming hole)
1. Pump in a new installation did not pick up
prime through.
a. Improper priming
b. Air leaks
c. Leaking foot valve.
2. Pump has lost its prime through.
a. Air leaks
b. Water level below suction of pump
3. Ejector or impeller plugged
4. Check valve or foot valve is stuck in closed
position
5. Pipes are frozen
6. Foot valve and/or strainer are buried in
sand or mud
1. In new installation:
a. Reprime according to instructions
b. Check all connections on suction
line, air volume control and ejector
c. Replace foot valve
2. In installation already in use:
a. Check all connections on air
suction line, volume control,
ejector and shaft seal
b. Lower suction line into water
and reprime. If receding water
level in shallow well operation
exceeds suction lift, a deep well
pump is needed.
3. Clean ejector or impeller
4. Replace check valve or foot valve
5. Thaw pipes. Bury pipes below frost
line. Heat pit or pump house
6. Raise foot valve and/or strainer
above well bottom
Pump does not deliver
water to full capacity
(also check point 3
immediately above)
1. Water level in well is lower than estimated
2. Steel piping (If used) is corroded or limed,
causing excess friction
3. Tank precharge pressure is too high
1. A deep well jet may be needed (over
25 ft. to water)
2. Replace with plastic pipe where
otherwise with new steel pipe
3. Use larger offset piping
Pump delivers water but
will not shut off
1. Impeller neck is worn
2. Defective pressure switch
3. Tank precharge pressure is too high
1. Replace
2. Replace
3. Tank precharge pressure must be
1-2 pounds less than switch cut in
setting
Pressure switch turns
on and off every few
seconds
1. Galvanized storage tank is water logged
2. Leaky foot valve
3. Too much tank pressure
1. Replace
2. Replace
3. Adjust to proper setting