User manual
Table Of Contents
- Included Guides
- Safety Conventions in This Guide
- Symbols
- Contents
- Legal and Safety Information
- Notice on Software
- Notice
- Regarding Trade Names
- License Agreements
- Compliance and Conformity
- Energy Saving Control Function
- Automatic 2-Sided Print Function
- Resource Saving - Paper
- Environmental benefits of "Power Management"
- Environment
- Cautions when Handling Consumables
- Other precautions
- Laser Safety (Europe)
- About the Operation Guide
- Conventions
- 1 Part Names
- 2 Preparation before Use
- 3 Printing
- 4 Document Box
- 5 Status Menu
- 6 Operation Panel
- Report Print
- USB Memory (USB memory selection)
- Counter (Viewing the counter value)
- Paper Settings
- Print Settings
- Paper Source (Selecting the paper feed source)
- MP Tray Priority (the settings for priority paper feed from the MP tray)
- Paper Feed Mode (Setting the paper feed source)
- Duplex (Setting the duplex printing)
- Paper Output (Selecting the Paper Output Location)
- Override A4/LTR (Overriding difference between A4 and Letter)
- Emulation (Setting the emulation)
- Color Mode (Selecting color or black & white printing)
- Print Quality (Setting print quality)
- Page Setting (Setting pagination)
- Offset 1PageDoc. (Offset One Page Documents)
- User Name (The User Name display settings)
- Job Name (The Job Name display settings)
- Network (Network settings)
- Optional network (Optional Network settings)
- Device Common (Selecting/Setting the common device)
- Language (Selecting the message language)
- Def. Screen(Box) (Document Box default screen settings.)
- Date Setting (Date and time settings)
- Buzzer (Alarm (Buzzer) setting)
- Display Bright. (Display brightness setting)
- Disp. Backlight (Display backlight setting)
- Error Handling (Error detection setting)
- ColorToner Empty (Setting when color toner runs out)
- Timer Setting
- USB Keyboard Type (USB keyboard type selection)
- Manual Staple (Manual Staple setting)
- TonerAlert Level (Setting for the alert level for toner addition)
- Display Jobs Log
- Msg Banner Print (Preview screen setting for Banner Printing)
- Security (Security function setting)
- User/Job Account (User Login Setting/Job Account setting)
- Adjust/Maint. (Adjust/Maintenance selection/setting)
- Op Functions (Optional application settings)
- Shut down (Shutting down the machine)
- 7 Maintenance
- 8 Troubleshooting
- General Guidelines
- Print Quality Problems
- Error Messages
- Clearing Paper Jams
- Possible Paper Jam Locations
- General Considerations for Clearing Jams
- Utilizing Online Help Messages
- Cassette 1
- Cassette 2
- Optional Cassettes 3 and 4
- Multi Purpose Tray
- Inside the Right Covers 1, 3 and 4
- Duplex unit
- Duplex Unit and Cassette 1
- Bridge Unit (Option)
- 1,000-sheet Finisher (Option)
- 4,000-sheet Finisher (Option)
- Mailbox (Option)
- Center-Folding Unit (Option)
- Cassette 5 (Option)
- Cassette 6,7 (Option)
- Clearing a Staple Jam
- Appendix
- Optional Equipment
- Overview of Optional Equipment
- Paper Feeder (500-sheet x2)
- Large Capacity Feeder (1,500-sheet x 2)
- Side Feeder (3,000-sheet)
- Side Feeder (500-sheet x 3)
- Large Capacity Side Feeder (500, 1,500-sheet x 2)
- 1,000-sheet Finisher
- 4,000-sheet Finisher
- Manual staple mode
- Mailbox
- Folding Unit
- Banner Tray
- Network Interface Kit
- Wireless Network Interface Kit
- Data Security Kit
- ThinPrint Option
- Emulation Option
- Card Authentication Kit (B)
- USB Keyboard
- Character Entry Method
- Paper
- Specifications
- Common functions
- Paper Feeder (500-sheet x 2) (Option)
- Large Capacity Feeder (1,500-sheet x 2) (Option)
- Side Feeder (500-sheet x 3) (Option)
- Large Capacity Side Feeder (500, 1,500-sheet x 2) (Option)
- Side Feeder (3,000-sheet) (Option)
- 1,000-sheet Finisher (Option)
- 4,000-sheet Finisher (Option)
- Hole Punch Unit (Option)
- Mailbox (Option)
- Center-Folding Unit (Option)
- Glossary
- Optional Equipment
- Index
Troubleshooting
8-16
Clearing Paper Jams
If paper jams in the paper transport system, or no paper sheets are fed at all, the Paper jam message appears and the
location of the paper jam (the component where the paper jam has occurred) is also indicated. Status Monitor or Embedded
Web Server RX can indicate the location of the paper jam (the component where the paper jam has occurred). Remove the
paper jam. After removing the paper jam, the printer will resume printing.
Possible Paper Jam Locations
The figure below shows the printer's paper paths including the optional paper feeder. The locations where paper jams might
occur are also shown here, with each location explained in the table below. Paper jams can occur in more than one
component on the paper paths.
Paper Jam Message
Paper jam
location
Description
Reference
Page
A Paper is jammed at the paper
cassette (1).
page 8-19
B Paper is jammed at the paper
cassette (2).
page 8-20
C Paper is jammed at the optional
paper feeder cassette (3, 4).
page 8-21
H
H
H
H
H
H
I
I
A
B
D
J
K
F
G
E
E
E
C
C
1,000-sheet
Finisher
Mailbox (Installed
on the 4,000-
sheet Finisher)
Mailbox
(Installed on
the machine)
4,000-sheet
Finisher
Paper
jammed in
cassette 1.
[ Help ]
Paper
jammed in
cassette 2.
[ Help ]
Paper
jammed in
cassette #.
[ Help ]