User manual
Table Of Contents
- Included Guides
- Safety Conventions in This Guide
- Symbols
- Contents
- Legal and Safety Information
- Notice on Software
- Notice
- Regarding Trade Names
- License Agreements
- Compliance and Conformity
- Energy Saving Control Function
- Automatic 2-Sided Print Function
- Resource Saving - Paper
- Environmental benefits of "Power Management"
- Environment
- Cautions when Handling Consumables
- Other precautions
- Laser Safety (Europe)
- About the Operation Guide
- Conventions
- 1 Part Names
- 2 Preparation before Use
- 3 Printing
- 4 Document Box
- 5 Status Menu
- 6 Operation Panel
- Report Print
- USB Memory (USB memory selection)
- Counter (Viewing the counter value)
- Paper Settings
- Print Settings
- Paper Source (Selecting the paper feed source)
- MP Tray Priority (the settings for priority paper feed from the MP tray)
- Paper Feed Mode (Setting the paper feed source)
- Duplex (Setting the duplex printing)
- Paper Output (Selecting the Paper Output Location)
- Override A4/LTR (Overriding difference between A4 and Letter)
- Emulation (Setting the emulation)
- Color Mode (Selecting color or black & white printing)
- Print Quality (Setting print quality)
- Page Setting (Setting pagination)
- Offset 1PageDoc. (Offset One Page Documents)
- User Name (The User Name display settings)
- Job Name (The Job Name display settings)
- Network (Network settings)
- Optional network (Optional Network settings)
- Device Common (Selecting/Setting the common device)
- Language (Selecting the message language)
- Def. Screen(Box) (Document Box default screen settings.)
- Date Setting (Date and time settings)
- Buzzer (Alarm (Buzzer) setting)
- Display Bright. (Display brightness setting)
- Disp. Backlight (Display backlight setting)
- Error Handling (Error detection setting)
- ColorToner Empty (Setting when color toner runs out)
- Timer Setting
- USB Keyboard Type (USB keyboard type selection)
- Manual Staple (Manual Staple setting)
- TonerAlert Level (Setting for the alert level for toner addition)
- Display Jobs Log
- Msg Banner Print (Preview screen setting for Banner Printing)
- Security (Security function setting)
- User/Job Account (User Login Setting/Job Account setting)
- Adjust/Maint. (Adjust/Maintenance selection/setting)
- Op Functions (Optional application settings)
- Shut down (Shutting down the machine)
- 7 Maintenance
- 8 Troubleshooting
- General Guidelines
- Print Quality Problems
- Error Messages
- Clearing Paper Jams
- Possible Paper Jam Locations
- General Considerations for Clearing Jams
- Utilizing Online Help Messages
- Cassette 1
- Cassette 2
- Optional Cassettes 3 and 4
- Multi Purpose Tray
- Inside the Right Covers 1, 3 and 4
- Duplex unit
- Duplex Unit and Cassette 1
- Bridge Unit (Option)
- 1,000-sheet Finisher (Option)
- 4,000-sheet Finisher (Option)
- Mailbox (Option)
- Center-Folding Unit (Option)
- Cassette 5 (Option)
- Cassette 6,7 (Option)
- Clearing a Staple Jam
- Appendix
- Optional Equipment
- Overview of Optional Equipment
- Paper Feeder (500-sheet x2)
- Large Capacity Feeder (1,500-sheet x 2)
- Side Feeder (3,000-sheet)
- Side Feeder (500-sheet x 3)
- Large Capacity Side Feeder (500, 1,500-sheet x 2)
- 1,000-sheet Finisher
- 4,000-sheet Finisher
- Manual staple mode
- Mailbox
- Folding Unit
- Banner Tray
- Network Interface Kit
- Wireless Network Interface Kit
- Data Security Kit
- ThinPrint Option
- Emulation Option
- Card Authentication Kit (B)
- USB Keyboard
- Character Entry Method
- Paper
- Specifications
- Common functions
- Paper Feeder (500-sheet x 2) (Option)
- Large Capacity Feeder (1,500-sheet x 2) (Option)
- Side Feeder (500-sheet x 3) (Option)
- Large Capacity Side Feeder (500, 1,500-sheet x 2) (Option)
- Side Feeder (3,000-sheet) (Option)
- 1,000-sheet Finisher (Option)
- 4,000-sheet Finisher (Option)
- Hole Punch Unit (Option)
- Mailbox (Option)
- Center-Folding Unit (Option)
- Glossary
- Optional Equipment
- Index
Troubleshooting
8-2
General Guidelines
The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table
to troubleshoot the problems before calling for service.
Tips
Printer problems may be solved easily by following the tips below. When you have encountered a problem that following the
above guidelines will not solve, try the following:
• Turn the printer power off and wait for several seconds. Then, turn on the printer.
• Reboot the computer which sends the print jobs to the printer.
• Make sure that the procedures for printing are correctly followed in the application software. Consult the documentation
supplied with the application software.
Symptom Check Items Corrective Action
Reference
Page
An application does not start. Is the Auto Panel Reset time short? Set the Auto Panel Reset time to 30
seconds or more.
6-73
The screen does not respond
when the main power switch is
turned on.
Is the machine plugged in? Plug the power cord into an AC
outlet.
—
Paper often jams. Is the paper loaded correctly? Load the paper correctly. 2-22
2-28
— Turn the orientation 180 degrees
around in which the paper is
positioned.
Is the paper of the supported type?
Is it in good condition?
Remove the paper, turn it over, and
reload it.
Is the paper curled, folded or
wrinkled?
Replace the paper with new paper.
Are there any loose scraps or
jammed paper in the machine?
Remove any jammed paper. 8-16
Cannot print. Is the machine plugged in? Plug the power cord into an AC
outlet.
—
Is the machine powered on? Turn on the main power switch. —
Are the printer cable and network
cable connected?
Connect the correct printer cable
and network cable securely.
—
Was the machine powered on
before the printer cable was
connected?
Power on the machine after
connecting the printer cable.
—
Is the print job paused? Resume printing. 2-40
Cannot print with USB memory.
USB memory not recognized.
Is the USB host blocked? Select [Unblock] in the USB host
settings.
6-92
— Check that the USB memory is
securely plugged into the machine.
—
The color toner is empty. Do you want to continue printing in
black and white?
If the black toner is remained, the
machine continues printing in black
and white by selecting [Print in B &
W] of ColorToner Empty.
6-71