User manual
Troubleshooting 
10-17
10
Online Help Messages
The online Help message function of the machine will show the procedure for removing a paper jam in the 
message display. When Paper Jam is displayed, press [Help](the Left Select key) to display the procedure to 
clear the jam.
Press  to display the next step or press  to display the previous step. Press the OK key to exit the online 
help message display.
When a paper jam occurs, you can use the online Help message to remove the paper jam.
Multi Purpose Tray
Follow the steps below to clear paper jams in the Multi Purpose tray.
1 Remove the paper jammed at the Multi Purpose 
tray.
IMPORTANT: If the paper cannot be removed, do not 
try to forcefully remove it. Go to paper jam in the feed 
unit on page 10-19.
2 Pull the cassette 1 out of the machine.
3 Open the lower feed cover.










