User manual
Troubleshooting 
10-11
10
File is not found. – The specified file is not found. The 
job is canceled. Press the OK key.
—
Top tray is full of 
Paper. 
Remove the paper. 
– Remove paper from the top tray, and 
press the OK key to resume the job.
—
Unknown toner 
Installed.
Is the installed toner 
container our own brand?
We will not be liable for any damage 
caused by the use of third party 
supplies in this machine.
—
Unknown toner 
Installed. PC
Does the installed toner 
container's regional 
specification match the 
machine's?
Install the specified container. —
Insufficient memory. 
Cannot start the job
– Further scanning cannot be 
performed due to insufficient memory.
Press the OK key to print the 
scanned pages. Press the Status/
Job Cancel key and press [Cancel] 
to cancel the job.
—
Replace MK. – Replacement of the parts in the 
maintenance kit is necessary at every 
200,000 pages of printing and 
requires professional servicing. 
Contact your service technician.
—
Send error.
####
– An error has occurred during 
transmission. The possible error 
codes and their descriptions are as 
follows.
—
Scan to SMB Error Code
Error Code:1101 Is the host name of the SMB 
server incorrect?
Set the correct host name in 
Embedded Web Server.
—
Error Message Checkpoints Corrective Actions
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