USB Internet Phone User Guide R24.0579.
USB Internet Phone User Guide
U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USA No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S. Robotics Corporation. U.S.
Contents English Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Regulatory and Warranty . . . . . . . . . . . . . . . . . . . . . . .
Installation English Package Contents • USRobotics USB Internet Phone • Installation CD-ROM • User Guide Physical Features Clear: C • • • Deletes digits when you dial a number Displays the Skype window on your computer when the phone is idle Mutes the microphone during a call Contacts: Displays your contact list Arrows: • • Scrolls through call and contact lists Adjusts volume during a call Send: • • • Places a call to the selected contact or dialed phone number Answers an incoming call Puts an act
System Requirements To use the USRobotics USB Internet Phone and Skype™ Internet telephony service, your computer system and environment must meet the following minimum requirements: • • • • • • • • Operating system: Windows® 2000 or XP Processor speed: 400 MHz USB port: USB 1.1 or USB 2.0 Available disk space: 15 MB RAM: 128 MB High speed Internet connection CD-ROM drive Skype software Installation Instructions 1. Clear your screen.
2. Connect the USB Internet Phone to your computer’s USB port. Wait for an indication that installation is complete. If you are prompted to reboot your computer, click Yes.
3. Insert the USRobotics Installation CD-ROM. The CD didn’t start automatically? From the Start menu, select My Computer and doubleclick the CD drive.
4. Install Skype If Skype is already installed on your computer, go to step 5. A. If prompted, select your language and accept the End User License Agreement. B. Select Install Skype. C. Follow the instructions to install Skype.
5. Install the USB Internet Phone A. Select Install USB Internet Phone.
B. Follow the instructions to install the USB Internet Phone. Make sure that Allow this program to use Skype is selected. A green phone icon should appear in your system tray near the clock. If the phone icon remains red or grey, refer to “Troubleshooting” on page 15 for more information.
6. Verify the installation by making a test call. A. From your Windows Start menu, select Programs, then select Skype and start the Skype program. B. Select Tools, Options. Then select Sound Devices. C. In the Skype program, click Make a test call to Skype answering machine and follow the on-screen instructions. Congratulations! You have installed the USRobotics USB Internet Phone. Please open your Web browser and register your phone at www.usr.com/productreg/.
Operation Volume To adjust the volume of the phone, double-click the USB Internet Phone icon in the system tray by your clock on your computer desktop. You can also right-click the USB Internet Phone icon and click Volume Controls. You can then adjust the volume of the phone’s speaker by moving the slider bar to the right or to the left. The microphone sensitivity automatically adjusts to the volume of your voice. Advanced Right-click the USB Internet Phone icon and click Advanced.
• Select or deselect the Run when Windows starts feature. If you select this feature, the USB Internet Phone utility will automatically launch when your computer is turned on. • Choose one of the 10 different Ring styles. You can also change the ring tone by pressing the # key in the bottom right corner of the phone. • Click Reset to restore the USRobotics USB Internet Phone’s advanced settings to factory defaults. When you are finished adjusting these settings, click OK for the changes to take effect.
Placing a call using the phone Calling from your contact list Press the contacts button on your phone. Use the arrows to highlight a contact. On-line contact: Off-line contact: Press the send button (green) to call the contact. When you are done, press the end button (red). Using speed-dial On your computer, double click the Skype button in your system tray. In the Skype window, right-click a contact and click Set Speed-Dial.
Calling from call history Use the arrows to scroll through your call history and select a call. Press send to place a call. When you are done, press end. Calling a traditional landline or mobile phone You can call traditional landline or mobile numbers using SkypeOut™. First, go to www.skype.com and buy “Skype Credit.” Then just dial. To dial a landline or mobile phone, first press 00 or + on the telephone keypad. Then, enter the country code and phone number that you are calling. (Go to http://support.
Placing a call on hold If you receive a call when you are already engaged in another call, you can place the first call on hold to take the second call. Press send call on hold. to take the incoming call and place the first Press the contact button Press send Press end to switch to the incoming call. to talk. to end the active call.
Icons Description Phone Display Not logged on to Skype Phone connected, U.S. Robotics USB Phone software not running Idle state, U.S.
Troubleshooting The USB Internet Phone system tray icon is red Possible Solution Reconnect the USB Internet Phone. The USB Internet Phone system tray icon is grey Possible Solution: From your Windows Start menu, select Programs, Skype, and start the Skype program. Possible Solution: In the Skype utility, select Tools then Options.
Click Privacy and then Manage other programs’ access to Skype. Select U.S.ROBOTICSUSBPHONE.exe and click Change. Select Allow this program to use Skype and click OK.
My USB Internet Phone shows that it is connected to my computer but the buttons on the phone don’t do anything. Possible Solution Make sure that the USB Internet Phone utility and the Skype program are both running. Follow the installation steps in this guide if the utilities have not been installed. My computer is not detecting the USB Internet Phone. Possible Solution: Make sure the USB cable of the phone is securely connected to a USB port on your computer.
I am not able to hear any sound through the USB Internet Phone. Possible Solution: Skype may not be set to use the USB Internet Phone. From your Windows Start menu, select Programs, then select Skype and start the Skype program. Select Tools, Options. Then select Sound Devices. Select USB Audio Device for all three settings: Audio In, Audio Out, and Ringing. Then click Save.
Support If you experience any problems with your Skype software, refer to http://support.skype.com To obtain support for your USB Internet Phone: 1. Know your model and serial number. The model number of your phone is 9601. If you ever need to call for technical support, you will need your phone’s serial number. Please write your serial below. Model Number Serial Number 9601 2. Go to the Support section of the USRobotics Web site at www.usr.com/support/.
3. Submit your technical support question using an on-line form, or contact the USRobotics Technical Support Department. U.S. www.usr.com/emailsupport (888) 216-2850 Canada www.usr.com/emailsupport (888) 216-2850 8:00 A.M.-6:00 P.M., M-F, Central 8:00 A.M.-6:00 P.M., M-F, Central Austria www.usr.com/emailsupport/de +43 07 110 900 116 08:00-18:00, M-F Belgium (Flemish) www.usr.com/emailsupport/bn +32 07 023 3545 08:00-18:00, M-F Belgium (French) www.usr.
Regulatory and Warranty Regulatory Information Manufacturer’s Declaration of Conformity U.S. Robotics Corporation 935 National Parkway Schaumburg, IL 60173 U.S.A. declares that this product conforms to the FCC’s specifications: Part 15, Class B Operation of this device is subject to the following conditions: 1) this device may not cause harmful electromagnetic interference, and 2) this device must accept any interference received including interference that may cause undesired operations.
For Internal products: This information technology equipment is UL Listed and C-UL Listed for both the US and Canadian markets respectively for use with UL-Listed personal computers that have installation instructions detailing user installation of card accessories. For Laptop/Notebook products: This information technology equipment is UL Listed and C-UL Listed for both the US and Canadian markets respectively for use only with UL Listed laptop or notebook computers.
U.S. Robotics Corporation Two (2) Year Limited Warranty 1.0 GENERAL TERMS: 1.1 This Limited Warranty is extended only to the original end-user purchaser (CUSTOMER) and is not transferable. 1.2 No agent, reseller, or business partner of U.S. Robotics Corporation (U.S. ROBOTICS) is authorised to modify the terms of this Limited Warranty on behalf of U.S. ROBOTICS. 1.3 This Limited Warranty expressly excludes any product that has not been purchased as new from U.S. ROBOTICS or its authorised reseller. 1.
3.0 OBTAINING WARRANTY SERVICE: 3.1 CUSTOMER must contact U.S. ROBOTICS Technical Support or an authorised U.S. ROBOTICS Service Centre within the applicable warranty period to obtain warranty service authorisation. 3.2 Customer must provide Product Model Number, Product Serial Number and dated Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) to obtain warranty service authorisation. 3.3 For information on how to contact U.S.
product or parts, to whatever extent it deems necessary to restore the product or part to operating condition. 4.7 U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product or part to CUSTOMER, at U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS after U.S. ROBOTICS receives the authorised CUSTOMER return at an authorised U.S. ROBOTICS Return Centre. 4.8 U.S.
CIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF U.S. ROBOTICS OR ITS AUTHORISED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT U.S. ROBOTICS OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. 6.
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