Technical information

Page 1
Welcome to the Third Edition of Tyco Safety Product’s Fire Product Catalogue of product available from our Letchworth UK
Distribution Centre. We aim to make your product range as comprehensive as possible to ensure you never need go anywhere
else. To meet this goal, our product specialists, with your help, have selected the most appropriate, cost effective product range all
available for next day delivery.
In line with our ISO 9000 accreditation, only those products that meet the highest quality criteria have been included.
Our warehouse is one of the largest Fire & Security product distribution centres in
Europe. Our goal is to despatch product on the same day as we receive your
order. Our warranty and service returns policy is second to none. We recognise
that your business is highly dependant on excellence in customer service and to
help achieve this we offer extended warranty from many of our suppliers. Full credit
is also available on a “No Question – No Fuss” basis for any new in-warranty
product returned to the distribution centre.
Our training department offers comprehensive sales, design and engineering training on
our complete range of products. We recommend you take advantage of this free of
charge service. As always, training can be undertaken any time, anywhere to suit your
business needs. Contact our telephone Help Line for further information.
Tyco Safety Product’s Web site contains an endless supply of product
related information. It is regularly updated and features many aids to the
selling process including presentation material, independent product test
results and detailed technical information.
Our web site can be found at www.tycosafetyproducts-europe.com
To enhance customer specifications and quotations we also provide a series of product
datasheets which can give our clients an opportunity to read more about the product.
We are positive that together we can help grow your business and we look forward to
working with you in the future.
For further details on this catalogue, contact our customer telephone Help Line on
[phone].
Introduction