Service manual

3-1
3 • Theory
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
3.1 Introduction
This chapter explains how the DM300c/DM400c/DM475 mailing systems
work. It includes descriptions and explanations of the user interface, tape
and envelope transport mechanisms, motion control system, print engine
and electronics.
Table 3-1 Product Comparison Matrix
Feature DM300c DM400c DM475
Envelope Feed Semi-automatic Automatic Automatic
Speed up to 65 letters per min-
ute
up to 95 letters per min-
ute,
- up to 120 letters per
minute
- up to 80 letters per min-
ute in WOW mode
Duty Cycle (daily) 33 letters 88 letters 88 letters
Ink Cartridge Life 8,000 imprints @ 33/day
(no ad)
8,000 imprints @ 88/day
(no ad)
8,000 imprints @ 88/day
(no ad)
WOW and SBR No No Yes
Waste Tank Capacity 200 grams
Maximum Piece Thickness 3/8 inch 5/16 inch 5/16 inch
Max. No. of Accounts 50 (Standard Accounting); more for optional accounting packages (see below)
Weighing/Rates Integrated 2, 5, 10 lb.; external 15, 30 and 70 lb. Weights & measures: 30/70 lb.
LCD Display 7 lines x 26 characters, monochrome 8 lines x 26 characters
color
Keyboard Integrated full QWERTY
Labels Built-in strip tape feeder
Moistener Standard
Text Message Printing Standard
Standard Accounting Standard
Budget Manager Optional
Business Manager Optional
INVIEW Accounting Optional
Barcode Scanning Optional
Differential Weighing Optional
3.2 Product
Features
DM300c
DM400c Auto Feed
The products are designed for the small office and home markets with
low- to mid-mailing volume applications. See Table 3-1 below for a feature
comparison. Refer to the Operating Guide (SV61800) for detailed user in-
structions.
DM475 Auto Feed with WOW