Service manual

4 • Troubleshooting/Diagnostics
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
4-37
Table 4-19 “BOB” Task Errors (25xx) (cont’d)
4.3 Error Codes
Error Description
2528 Device message reply length is unexpected
2529 Unknown component ID in the print zone packed byte parameter
252A Unknown function ID in the print zone packed byte parameter
252B Message resent maximum number of times without response
252C Trouble retrieving a test print from FLASH
252D Current account has expired during a mail run
252E Error while preparing the trusted SW key
252F Unknown device ID found in a tealeaves table
2530 Department account does not have enough funds
2531 Department account has reached allowed mailpieces
2532 Unknown department account Error
2533 Error while getting info from an installed type “Misc” graphic
2534 Error while getting info from an installed Swiss star
2535 Error accessing a required Entgelt Bezahlt in flash
2536 Error while trying to get bar code parameters from FLASH
2537 Error while trying to get NPCG.BIN from external flash
2538 Error while trying to get xxxPCG.BIN from external flash
2539 Error while trying to get PRINTEST.BIN from external flash
253A Gate keeper model is unknown
253B Snippet handler was unable to retrieve a snippet from FLASH
253C iButton® PSD communications driver, success but no expected event
253D iButton® PSD communications driver, failure miscellaneous
253E Error while accessing a miscellaneous graphic in the flash
253F Error creating dynamic blob for image generator
2540 Error creating static blob for image generator
2541 Error creating report blob for image generator
2542 Error logging postage value download message to shadow log
2543 Error logging debit certificate to shadow log
2544 iButton® PSD communications driver, success but timeout error
2545 iButton® PSD communications driver, failure OS no event match error
2546 iButton® PSD communications driver, failure OS timeout error
2547 Currency code mismatch between indicia graphic and psd
2548 CMOS GMToffset found to be out of range, reset to defaults
2549 Error accessing a permit graphic
254A Error accessing a date time graphic
254B Error setting permit batch count index
254C Error finding an auto inscription in flash
254D Auto inscription ID is not in range
254E Piece count end of life error