Service manual

4 • Troubleshooting/Diagnostics
4-36 DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
Table 4-19 “BOB” Task Errors (25xx)
4.3 Error Codes
Error Description
2501 Unknown intertask message or script request
2502 PSD failed to reply to a message
2503 PHC failed to reply to a message
2504 External card failed to reply to a message
2505 General communication failure
2506 PSD USB driver failure
2507 PHC 232 driver failure
2508 External card t=0 driver failure
2509 Internal Error encountered by SCM task
250A General device driver failure
250B Unknown intertask message
250C Access code procedural error
250D The requested operation is not installed
250E Required font not installed
250F Font download error
2510 Error retrieving report hash
2511 Error determining PHC power parameters
2512 Error determining current printing mode
2513 Error while deriving meter status
2514 Error while updating the batch registers
2515 Error while gathering report data
2516 Error gathering ad information
2517 Error gathering inscription information
2518 Error while preparing download to PHC
2519 Error while preparing to download a leading barcode image
251A Error while preparing to download a lagging barcode image
251B Error preparing to pre debit
251C Error preparing the PHC configuration record
251D Error while preparing the vendor key
251E Snippet signature is unacceptable to PSD (no longer used but left in for Error spec compatibility)
251F Indicia not found in flash
2520 Indicia font not found in flash
2521 Report not found in flash
2522 Report font not found in flash
2523 Town circle not found in flash
2524 Town circle font not found in flash
2525 Error reading UIC date or time
2526 Error building a device message
2527 Erroneous message script ID