Service manual

4 • Troubleshooting/Diagnostics
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
4-29
4.3 Error Codes
Table 4-12 Common Error Codes/Messages (cont’d)
Error Code
(Type)
Message Description/Causes Resolution
(SBR Error) SBR Error Mailpiece
Too
...Wide
...Long
...Short
...Thick
...Thin
...Light
Clear WOW Transport.
Clear jam. Run proper size material for
WOW modes.
(SBR Error) Mailpiece Too Heavy
Clear WOW Transport.
Stops with piece in WOW
transport. Reports WOW piece
too heavy error
. The system
will not allow start until piece
cleared from WOW transport.
When piece from WOW is
cleared, allows user to restart
with material upstream of
WOW.
Clear jam. Run proper size material for
WOW modes.
(SBR Error) SBR piece too big for
class
Clear WOW Transport.
SBR – Piece too big for class
with auto rate turned of
f. Stops
with piece in WOW transport.
Reports ‘SBR piece too big
for class’ error. The system
will not allow start until piece
cleared from WOW trans-
port.
When piece from WOW is
cleared, allow user to restart
with material upstream of
WOW.
Clear jam. Run proper size material for
WOW modes.
Weight Over Ca-
pacity
See Table 4-11.