Digital Mailing System DM125 Operator Guide Canada English Version
SV62667 Rev. A 10/11 ©2011 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.
Servicing This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. The responsible party is Pitney Bowes Canada. All service and supply inquiries can be done by calling 1-800-6726937 and following the telephone prompts. Customer Service Representatives are available Monday through Friday, 8:00 AM - 8:00 PM ET. Industry Canada This product meets the applicable Industry Canada technical specifications.
Pitney Bowes Contact List Machine Identification Product Name: DM125 Digital Mailing System Model Number: PREC Resources For direct questions or support, call the Pitney Bowes Customer Centre 1.800.672.6937 (M-F 8:00 AM to 8:00 PM E.T.) or visit www.pitneybowes.ca. To order Pitney Bowes supplies and accessories, go to: www.pitneybowes.ca and click on Supplies www.pitneybowes.ca and click on My Account To download the latest version of PC Meter Connect™ software, go to: www.pitneybowes.ca/support/default.
Table of Contents 1 • Introduction What's in this Guide ................................................................. 1-2 About Your Digital Mailing System ........................................... 1-3 Postal Requirements ................................................................ 1-3 Sections of the Meter Stamp .................................................... 1-4 About IntelliLink™ ....................................................................
Table of Contents 4 • Printing Options Printing Options Overview ....................................................... 4-1 Printing a $0.00 Meter Test Print .............................................. 4-2 Sections of the Meter Stamp .................................................... 4-3 Auto-Advance of Printed Date for the Meter Stamp................. 4-3 Manually Advancing Printed Date for the Meter Stamp ........... 4-3 Setting the Machine to Today's Date........................................
Table of Contents 6 • Adding Postage/Connecting to Data Centre Postage and Your Machine ...................................................... 6-1 Establishing Communications Between Your Machine and the Pitney Bowes Data Centre ..................................... 6-1 Downloads from the Data Centre to Machine .......................... 6-2 Using a LAN Network (Constant Connection) to Establish .............. Communications with the Data Centre ..................................
Table of Contents 7 • System Options System Options Overview ........................................................ 7-1 Basic Options ........................................................................... 7-2 Advancing Date for Printing Postage................................. 7-4 At a PC Using PC Meter Connect™ ..................... 7-2 At Mailing Machine ............................................... 7-3 Setting the Machine to Today's Date .................................
Table of Contents 8 • Standard Accounting Standard Accounting Overview ................................................ 8-1 Activating/Setting Up Standard Accounting Option .................. 8-2 Turning On Standard Accounting ............................................. 8-4 Turning Off Standard Accounting ............................................. 8-5 Turning On Account Passwords (Globally) .............................. 8-6 Turning Off Account Passwords ...............................................
Table of Contents 9 • Reports Overview of Reports ................................................................ 9-1 Printing a Report ...................................................................... 9-2 Printing on an Envelope or Tape Strip ............................... 9-2 Printing to an Attached Printer ........................................... 9-2 Register Report (Funds Report) ............................................... 9-3 Add Postage Report.............................................
Table of Contents 11 • Troubleshooting Getting Help ............................................................................11-1 Messages on LCD Display ......................................................11-1 Blank Display ..........................................................................11-1 Display Problems (display hard to read) .................................11-2 Feeding Problems (stalled envelopes) ...................................11-2 Printing Problems ..............................
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1 • Introduction What's in this Guide Section Description Chapter 1 Introduction Describes the key features of your mailing system. It also includes important safety notes. Chapter 2 Explains the purpose and shows the location of each Getting to Know control and machine feature. Please read this section Your System carefully. It provides a foundation for the instructions in later sections of this book. Chapter 3 Running Mail Explains how to process mail.
1 • Introduction About Your Digital Mailing System Your digital mailing system's advanced features include: • • • • • • • • • • • • • • • • • • 1-2 Space-saving, compact footprint ENERGY STAR® qualified design lowers operating costs and helps preserve the environment Large, easy-to-read display shows system status and prompts you through setup operations Semi-automatic envelope feeding, transport, and auto-eject Automatic date advance Keyboard-selectable envelope ads and inscriptions Convenient, one-butto
1 • Introduction Postal Requirements The meter on your mailing machine is licensed by Canada Post and you must follow some basic requirements. • • • • The digital indicia must show the correct date and postage amount. The digital indicia must bear the postal code of the location where your system is registered (i.e., your business address). If you move to another postal code location, you must update the postal code by calling our Customer Care Centre (see page v).
1 • Introduction Sections of the Meter Stamp These are the sections that make up the meter stamp printed on your mail piece. Postage Applied Meter Serial Number Envelope Ad Encrypted Canpost Indicia Optional Printing Postal Code of postage meter Date Required Printing What is IntelliLink™ Your mailing system takes full advantage of IntelliLink™, your digital gateway to an entire suite of services and information that can move your mail more efficiently and enhance your business performance.
1 • Introduction About Constant Connection (LAN Network) Constant Connection is an option that allows you to connect your DM125 machine to the Pitney Bowes Data Centre via a LAN network that has Internet access. Constant Connection’s high-speed connectivity eliminates the need for an analog line and provides faster transmission speed when connecting through your local network.
1 • Introduction About PC Meter Connect™ Desktop Application It also includes links from your PC to: • demos to walk you through common procedures • online support for your system • the Pitney Bowes Online Store, which provides an easy and convenient way to order ink cartridges, E-Z Seal®, envelopes, and other supplies for your system.
1 • Introduction Important Safety Notes Follow the normal safety precautions for all office equipment. • • • • • • • • • • • • Please read all instructions before you attempt to operate the system. Save these instructions for future use. Use only Pitney Bowes-approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters can cause an explosive-like condition that could result in personal injury and/or property damage.
1 • Introduction Important Safety Notes • • • • • Avoid touching moving parts or materials while the machine is in use. Before clearing a stall (jam), be sure machine mechanisms come to a complete stop. To prevent overheating, do not cover the vent openings. When removing stalled material, avoid using too much force to protect against minor personal injury and damage to the equipment. Use the equipment only for its intended purpose.
2 • Getting to Know Your System 2-1 SV62667 Rev.
2 • Getting to Know Your System Parts of the Machine 3 1 2 4 10 5 6 8 7 9 2-2 SV62667 Rev.
2 • Getting to Know Your System Parts of the Machine Item Part Description 1 Control Panel Allows you to enter and set up information on your machine (see next page for details) 2 Top Cover Opens up to allow replacement of the ink cartridge (see Chapter 10, Maintenance) 3 Weighing Platform (optional) Allows you to weigh a mail piece (your system can then calculate postage based on the service selected) 4 LED Lights green when your system is on; lights amber when your system is in "sleep" mode
2 • Getting to Know Your System Control Panel 2 1 7 Item 6 3 7 4 5 Part/Key Description 1 Screen Selection Keys Allows you to select an option (◄) on the screen with the corresponding key 2 LCD Display Shows the current status of your system and prompts you through all operations 3 Page Up/Page Down (Scroll Keys) Allows you to scroll up and down through menu choices (when lit, it indicates more choices) 4 Lock/Power Key Allows you to power up or power down machine.
2 • Getting to Know Your System Control Panel Item Part/Key 7 Description Feature Keys Allows you quick access to the key features on the system: Home Takes you back to the Home (date/postage) screen Normal Preset Allows you to recall settings that contain the most commonly printed postage value you use in your home or office (see Chapter 5, Normal and Custom Presets) Custom Preset Allows you access to up to five or ten custom settings that you can assign values such as postage amount, ad, account
2 • Getting to Know Your System Connections on Back of Machine 2 1 5 4 3 Item Part Description 1 Phone Jack Allows you to connect to an analog phone line via a standard RJ-11 phone plug (supplied) so you can connect to the Pitney Bowes Data Centre (see Chapter 6, Adding Postage) 2 Power Switch Turns power On or Off to the machine 3 4 Power Input Connects to AC power cord (supplied) USB Port (type A host port) Used to connect: • to the Pitney Bowes Data Center via LAN Internet using a USB to L
3 • Running Mail Powering Up and Accessing the Home Screen When you power up your system, the screen that shows on your machine is based on its configuration or settings (see below). If your system has been set up to require a lock code or password, you are prompted to enter it. Power-Up Screen with Factory-Set Normal Preset or System without Scale SEAL ONLY NO PRINTING Insert envelope or ◄Exit SEAL ONLY Home Screen* After Selecting "Exit Seal Only" Without Scale With Scale 11.08.28 0.
3 • Running Mail Checklist Before Running Mail Before you run mail on your system, review these items: • • • • • 3-2 Make sure your mailing system is plugged into a properly grounded, 110 VAC receptacle. Always follow the safety precautions in Chapter 1, Introduction. Check that you have enough postage for your mail run (see next page). Check that you have a spare ink cartridge if you are low on ink and need to run a large number of mail pieces.
3 • Running Mail Checking Funds (Postage) Availability in Machine At a PC Using PC Meter Connect™ At the Postage tab (which is the default tab that displays when you first launch the program), the postage in the machine is displayed under the Current Meter Balance section. i NOTE: If you are accessing features from PC Meter Con• • nect™, please keep in mind the following: If the machine is in sleep mode, accessing a feature from the Main Window will awaken the system.
3 • Running Mail Printing a $0.00 Meter Test Print Periodically, you may want to conduct a test print to determine if your print mechanism is operating correctly. One way to do this is to print a a $0.00 indicia so as not to waste postage (the other way is to run the test print option from the menu; see Chapter 10, Maintenance, Test Print section). To create a zero dollar test print: 1. At the Home screen, select CLASS or Select a class (depending on your machine settings). 2.
3 • Running Mail Selecting an Account to Track Postage (Optional) If the accounting feature has been turned on, you need to select an account to track postage before you process mail. See Chapter 8, Standard Accounting, for information on setting up this feature. 1. At the Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Select Select an account.
3 • Running Mail Adding an Advertisement to Meter Indicia (Optional) At PC Using PC Meter Connect™ 1. At the My Meter tab, select Meter Settings. 2. Select Ads & Inscriptions. 3. In the Envelope Ads field, access the dropdown list and click on the advertisement you want to print with your meter indicia. 4. Click Apply. A confirmation screen displays. 3-6 SV62667 Rev.
3 • Running Mail Adding an Advertisement to Meter Indicia (Optional) At Mailing Machine 1. At the Home screen, press Page Down. 2. Select the key next to AD:. 3. Select Select an Ad. ADS ◄Select an Ad ◄Install an Ad Page Up Page Down 4. The Select an Ad screen displays. Press Page Down to see more choices (if lit). To select an ad: ◄ ◄0 ◄1 SELECT AN AD (Use keypad) -None -Centraide Page Up Page Down (lit key indicates more menu choices) A.
3 • Running Mail Applying Postage - Basics • You can only print an indicia (a meter stamp), do a date correction, a postage correction, or a Statement of Mailing when the screen displays an indicia in the upper right corner (see examples below). Indicia Indication 11.08.28 ≡0.57≡ ◄CLASS: Ltr Dom Std ◄SCALE: 8 g Sample Indicia Screen (with Scale Attached) • • • 3-8 11.08.28 ≡0.
3 • Running Mail Processing Lettermail With the Optional Scale The machine has two optional scale configurations: • 1 kg weight capacity - recommended for users whose mail consists primarily of Lettermail • 2.5 kg weigh capacity - recommended for users who send Lettermail and Parcels This procedure is used for processing Lettermail (mail pieces weighing between 1 gram and 500 grams whose dimensions fall within the Lettermail classification) when you have the optional scale attached.
3 • Running Mail Processing Lettermail With the Optional Scale 7. Place the envelope up (or tape sheet if mail piece is too big for machine) against the registration wall of the system and slide it to the right until the system grasps it. The system prints the digital indicia and ejects the envelope/tape sheet Registration Wall 3-10 SV62667 Rev.
3 • Running Mail Processing Lettermail Without the Optional Scale This procedure is used for processing Lettermail (mail pieces weighing between 1 gram and 500 grams whose dimensions fall within the Lettermail classification) if the optional scale is not attached and you already know the weight of a mail piece. 1. At the Home screen, press Weigh/Rate. 2. Key in the weight in grams (up to 500 g) of your mail piece. Select Continue when finished. ENTER WEIGHT xg ◄Change to kg ◄Continue Page Up Page Down 3.
3 • Running Mail Processing Lettermail Without the Optional Scale 8. If using the optional moistener, place flap along moistener and move towards the right. 9. Place the envelope up (or tape sheet if mail piece is too big for machine) against the registration wall of the system and slide it to the right until the system grasps it. The system prints the digital indicia and ejects the envelope/tape sheet. Registration Wall 3-12 SV62667 Rev.
3 • Running Mail Processing a Parcel With Optional Parcel Rating Module The machine has two optional scale configurations: • 1 kg weight capacity - recommended for users whose mail consists primarily of Lettermail • 2.
3 • Running Mail Processing a Parcel With Optional Parcel Rating Module 5. Select, if needed, any applicable special services (such as COD, Oversize, etc.) associated with that class option and select Done. 6. Place the parcel on the scale. i NOTE: If the parcel is too heavy for the scale (greater than 2500 grams), a Weight Over Capacity message displays. Remove the parcel and obtain the correct weight for this parcel from another source. Then: A. Press Weigh/Rate and select Enter manual weight. B.
3 • Running Mail Processing a Parcel Without Parcel Rating Module This procedure is used for processing Parcels (those mail pieces weighing over 500 grams or those mail pieces whose dimensions are too large to qualify as Lettermail) if you did not purchase the optional Parcel Rating module. You need to know the weight and appropriate postage value for the parcel you wish to process.
3 • Running Mail Processing a Parcel Without Parcel Rating Module 6. The next step depends on the machine configuration: • If you have a scale, place the parcel on the scale. i NOTE: If the parcel is too heavy for the scale (greater than 1000 grams), a "Weight Over Capacity" message displays. Remove the parcel and obtain the correct weight for this parcel from another source. Then follow steps A-B below. • If you do not have a scale, do the following: A. Press Weigh/Rate.
3 • Running Mail Processing a Parcel Without Parcel Rating Module 8. Place the parcel (or tape sheet if parcel is too big for machine) up against the registration wall of the system and slide it to the right until the system grasps it. The system prints the digital indicia and ejects the parcel/ tape sheet. If need be, place the tape sheet on the parcel. i NOTE: If the meter printed a zero postage indicia ($0.
3 • Running Mail Adding Postage to Correct a Mail Piece This procedure is used if you have applied the incorrect amount of postage and need to make a correction to ensure that a mail piece has sufficient postage. 1. At the Home screen: • If you have a scale, place the mail piece on it. • If you have any weight showing, select CLASS or Select a class (depending on your machine settings). • If "Enter Manual Weight" is showing, you need to enter a manual weight first (see steps A-C below). A. Press Weigh/Rate.
3 • Running Mail Adding Postage to Correct a Mail Piece 5. Key in the postage correction using appropriate decimal places (in the example above, the value must be between $0.01 and $0.50) and select OK. 6. At the Services amount confirmation screen, select Done. A screen displays with the amount of correction (the example used in these steps is shown below): Must be a non-zero indicia amount 11.08.28 ≡0.38≡ 11.08.28 ≡0.
3 • Running Mail Correcting a Date on a Mail Piece This procedure is used if you have applied the wrong date to a mail piece and need to make a correction. For example, if you already ran your mail for the day but it was too late for that day's mail pickup, you can apply the next business day's date on the mail pieces so they can be processed correctly by the post office. However, you first need to advance the date on the machine before correcting the date on the mail piece.
3 • Running Mail Correcting a Date on a Mail Piece 7. A screen displays with the date and $0.00 indicia (an example is shown below): 11.08.28 ≡0.00≡ ◄CLASS: Date Correct ◄SCALE: x g Screen with Scale 11.08.28 ≡0.00≡ ◄CLASS: Date Correct MAN WT: x g Screen without Scale 8. Take mail piece off of scale and run the mail piece through the system so the that indicia prints in the upper right hand corner of the back side of the envelope (opposite of where initial indicia is printed).
3 • Running Mail Printing a Statement of Mailing or Manifest Payment This procedure is used when you have multiple parcels to send and want to evidence the postage payment for these shipments through one single digital indicia. 1. At the Home screen: • If you have a scale, place any mail piece on it. • If you have any weight showing, select CLASS or Select a class (depending on your machine settings). • If "Enter Manual Weight" is showing, you need to enter a manual weight first (see steps A-C below). A.
3 • Running Mail Printing a Statement of Mailing or Manifest Payment 5. At the Services confirmation screen, select Done. A screen displays (an example is shown below): Must be a non-zero indicia amount 11.08.28 ≡12.52≡ ◄CLASS: Manifesting ◄SCALE: x g Screen with Scale 11.08.28 ≡12.52≡ ◄CLASS: Manifesting ◄MAN WT: x g Screen without Scale 6. Place a tape sheet up against the registration wall of the system and slide it to the right until the system grasps it.
3 • Running Mail Checking and Clearing the Batch Count Your system has the ability to keep track of batches of mail if desired. You may use this feature to track the amount of mail going out per day, per week, per month, etc. The system stores the postage value and piece count information in a batch register. You can view and print the batch register values at any time. You can also clear/ reset the batch register to zero when necessary. Viewing (Checking) the Batch Count 1. Press Funds. 2.
3 • Running Mail Checking and Clearing the Batch Count Printing the Batch Count Funds Report 1. Press Funds. 2. Press Page Down twice and select Print Funds Report. 3. At the Please insert envelope or tape sheet to print report prompt, place the envelope/tape sheet up against the back wall of the system and slide it to the right until the system grasps it. The Funds Reports is printed and the envelope/tape strip is ejected. Used: $464 . 270 Available: $000 .
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4 • Printing Options Printing Options Overview There are various printing options available when processing mail through your machine. Refer to the table below.
4 • Printing Options Printing a $0.00 Meter Test Print Periodically, you may want to conduct a test print to determine if your print mechanism is operating correctly. One way to do this is to print a $0.00 indicia so as not to waste postage (the other way is to run the test print option from the menu; see Chapter 10, Maintenance, Test Print section). To create a zero dollar test print: 1. At the Home screen, select CLASS or Select a class (depending on your machine settings). 2.
4 • Printing Options Sections of the Meter Stamp These are the sections that make up the meter stamp printed on your mail piece. Postage Meter Serial Applied Number Envelope Ad Optional Printing Encrypted Canpost Indicia Postal Code of postage meter Date Required Printing Auto-Advance of Printed Date for the Meter Stamp The system is set from the factory to automatically advance the printed date on the meter stamp (as well as its internally held date) when the system time reaches 12:00 AM.
4 • Printing Options Manually Advancing Printed Date for the Meter Stamp At PC Using PC Meter Connect™ 1. At the My Meter tab, select Meter Settings. 2. Select Date and Time. 3. In the Print Date field, access the dropdown calendar. Use the < or > keys to select the month, then click on the day you want to print on your meter stamp. 4. Click Apply. A confirmation screen displays the new date. Click OK. 5. To set the date on your mail back to the current date, repeat steps 1-4 and select today's date.
4 • Printing Options Manually Advancing Printed Date for the Meter Stamp At PC Using PC Meter Connect™ i NOTE: If you are accessing features from PC Meter Connect™ • • please keep in mind the following: If the system is in sleep mode, accessing a feature from the Main Window will awaken the machine. Once in an awaken state, the machine must be at the Home screen (ready to print postage) to use features found on the Postage, Updates, and My Meter tabs on the Main Window.
4 • Printing Options Setting the Machine to Today's Date 1. Press Options. 2. Select Set to todays date. You will be returned to the Home screen with the current (today's) date set. Bypass Printing and Seal the Envelope Only (when using the optional moistener) If using the optional moistener with pre-addressed envelopes, you can set up your mailing system to seal envelopes without printing a digital indicia on them. 1. Press Print Menu. 2. Select Seal Only.
4 • Printing Options Printing the Date and Time on Incoming Mail You can set up your mailing system to print the date and time on incoming pieces of mail. 1. Press Print Menu. 2. Select Date & Time Only. PRINT MENU ◄Seal Only ◄Date & Time Only ◄Ad Only Page Up Page Down The DATE AND TIME ONLY - NO POSTAGE PRINTED screen appears. 3. Place the envelope up against the registration wall of the system and slide it to the right until the system grasps it.
4 • Printing Options Printing an Ad, Date, and Time on Incoming Mail You can set up your mailing system to print an ad, the date and time on incoming pieces of mail. 1. Press Print Menu. 2. Use the Page Down key and select Ad, Date, & Time. PRINT MENU ◄Ad, Date, & Time ◄Horiz. print pos. Page Up Page Down 3. The AD DATE & TIME ONLY screen displays. If the current ad shown is correct, skip to step 6; otherwise select AD. AD, DATE & TIME ONLY ◄AD: Recycle ◄TEXT: ◄Exit AD DATE & TIME Page Up Page Down 4.
4 • Printing Options Printing an Ad, Date, and Time on Incoming Mail 6. Place the envelope up against the registration wall of the system and slide it to the right until the system grasps it. The system prints the time and date and ejects the envelope/tape sheet. i NOTE: Make sure you orient the mail piece so the date and time prints on a blank section of the mail piece. 7. Select Exit AD DATE & TIME when finished to return you to the Home screen.
4 • Printing Options Printing an Envelope Ad on Incoming Mail 5. Select the ad desired. Use the Page Down or Page Up keys to scroll through the choices. SELECT AN AD ◄ (Use keypad) ◄0 -None ◄1 -Centraide Page Up Page Down 6. Place the envelope up against the registration wall of the system and slide it to the right until the system grasps it. The system prints the time and date and ejects the envelope/tape sheet.
4 • Printing Options Adjusting Horizontal Print Position of Indicia You may need to adjust slightly the left/right print position of the indicia on a mail piece. i NOTE: To achieve maximum readability at the post office, we strongly advise that you do not change the default value that the machine is shipped with. Call your local post office or visit the Canada Post website at www.canadapost.ca if you need more information. 1. Press Print Menu. 2. Press Page Down and select Horiz. print pos.
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5 • Normal and Custom Presets What is a Preset? A preset is a setting you can call up at the touch of a button that holds pre-defined values such as class, ad, etc. within your machine. Your system has a Normal preset whose values display after the machine is turned on, after it is awaken from sleep mode, or by pressing Normal Preset. Your system also has the ability to store up to 10 custom presets which are accessed by pressing Custom Preset and choosing the desired preset from the menu.
5 • Normal and Custom Presets Normal Preset The Normal preset as shipped from the factory is set for "Seal Only" and cannot be used to print postage on a mail piece (see screen below). SEAL ONLY NO PRINTING Insert envelope or ◄Exit SEAL ONLY Page Up Page Down Factory-Set Normal Preset Screen IMPORTANT: Keep in mind the following for the Normal Preset: • • • • • • • 5-2 To invoke the Normal Preset values, press Normal Preset.
5 • Normal and Custom Presets Normal Preset Viewing the Values of the Normal Preset At a PC Using PC Meter Connect™ 1. Select the My Meter tab. 2. Click Meter Settings. 3. Click on View Preset. 4. At the Preset field, use the dropdown menu to view or select the Normal preset. View Presets Screen from PC Meter Connect™ 5. Click OK (to accept the new choice) or Cancel (to leave the old choice).
5 • Normal and Custom Presets Normal Preset Viewing the Values of the Normal Preset (cont'd) At Mailing Machine 1. Press Custom Preset. 2. Press Page Down. 3. Select View Preset. The display lists all presets. 4. Select Normal Preset (it should be the first preset on the list). The first screen of defined values for Normal Preset is listed. Press Page Down to see the remainder of the defined values.
5 • Normal and Custom Presets Normal Preset Defining a Normal Preset (Systems with Scales Only) To define the Normal Preset: 1. Establish the proper settings on the machine (such as class of mail, ad, fees, etc) that you want the preset to contain. 2. Press Custom Preset. 3. Select Define Normal Preset. 4. You will be prompted if all current values are correct. A. If you press Yes/Enter. The new values are saved. B. If you press No, the system will display the current values.
5 • Normal and Custom Presets Custom Presets Your system can store up to 10 custom presets.
5 • Normal and Custom Presets Custom Presets Selecting a Custom Preset 1. Press Custom Preset. 2. Select Select Preset. The display lists all presets created on your system. A sample list is shown below. SELECT CUSTOM PRESET ◄1 Ltr Dom Std ◄2 Dom Other ◄3 Parcel Page Up Page Down (lit key indicates more menu choices) 3. Press Page Down to see additional choices (if available). 4. Select the preset you want to use. You return to the Home screen with the preset values chosen.
5 • Normal and Custom Presets Custom Presets Viewing the Values of a Custom Preset At Mailing Machine 1. Press Custom Preset. 2. Select View Preset. The display lists all presets. 3. Select the preset you want to view. The first screen of defined values for the custom preset is listed. Press Page Down to see the remainder of the defined values. Example custom preset value screens are shown below.
5 • Normal and Custom Presets Custom Presets Defining a New Custom Preset To define (create) a new custom preset: 1. Establish the proper settings on the machine (such as class of mail, ad, manual weight, etc) that you want the preset to contain. 2. Press Custom Preset. 3. Select Define New Preset. 4. You will be prompted if all current values are correct. A. If you press Yes/Enter, the system will prompt for the name of this preset. Key in a name for the preset.
5 • Normal and Custom Presets Custom Presets Editing a Custom Preset Name You may change the name of a custom preset if you want. 1. Press Custom Preset. 2. Press Page Down and select Edit Preset Name. 3. The display lists all the custom presets. Select the preset you want to edit. 4. The system will prompt for the new name of this preset. Key in the new name for this preset. It can be up to twelve alpha/numeric characters long.
6 • Adding Postage/Connecting to Data Centre Postage and Your Machine Postage is stored internally in your meter. When you need to add more, you simply establish communications between your meter and the Pitney Bowes Data Centre, and specify the amount of postage you wish to download. The postage is electronically transferred to your meter from your Pitney Bowes Postage By Phone® meter payment account.
6 • Adding Postage/Connecting to Data Centre Downloads from the Data Centre to Your Machine When you connect to the Pitney Bowes Data Centre to add postage or perform other transactions, the Data Centre may activate other downloads while the machine is connected. If some type of software/ postal update or download is available, a message stating so displays. • If a download is not mandatory, you will be prompted with either Get Update now or Skip; Get later.
6 • Adding Postage/Connecting to Data Centre Downloads from the Data Centre to Your Machine Postal Code Update If the Postal Code on record at the Pitney Bowes Data Centre does not match the Postal Code of your system, the code will be downloaded into your system. (When a system is moved to a new Postal Code, the Data Centre enters the new code into the record. The system is updated when a connection is made to the Data Centre.
6 • Adding Postage/Connecting to Data Centre Downloads from the Data Centre to Your Machine Postal Rate Update Postal rates change periodically. If new rates are available, you can download them quickly and easily directly from the Pitney Bowes Data Centre. The new rates are normally available for download at least seven days before the effective date. The prices will automatically change on the effective date.
6 • Adding Postage/Connecting to Data Centre Using a LAN Network (Constant Connection) to Establish Communications with the Data Centre Constant Connection is an option that allows you to connect your machine to the Pitney Bowes Data Centre via a LAN network that has Internet access. Constant Connection’s high-speed connectivity eliminates the need for an analog line and provides faster transmission speed when connecting through your local network.
6 • Adding Postage/Connecting to Data Centre Using PC Meter Connect™ Desktop Application to Establish Communications with the Data Centre i NOTE: For information on installing and using this feature on your PC, see Appendix A - PC Meter Connect™. Once installed, all you need to do is verify that the PC Meter Connect™ icon is in the system tray (this indicates it is running), and that there is no red "X" on the icon (which indicates the mailing machine is not detected by the application).
6 • Adding Postage/Connecting to Data Centre Using Analog Phone Line to Establish Communications with the Data Centre If you do not have a Windows PC available with Internet access, you may establish communications to the Pitney Bowes Data Centre using an analog phone line.
6 • Adding Postage/Connecting to Data Centre Checking Funds (Postage) Availability in Machine At a PC Using PC Meter Connect™ At the Postage tab (which is the default tab that displays when you first launch the program), the postage in the meter is displayed under the Current Meter Balance section. i NOTE: If you are accessing features from PC Meter Connect™, please keep in mind the following: • If the system is in sleep mode, accessing a feature from the Main Window will awaken the machine.
6 • Adding Postage/Connecting to Data Centre Checking Your Account Balance in the Postage By Phone® System i NOTE: The Postage By Phone® account balance represents the funds in your account, not the amount in your meter. Also, your system must be connected to the Pitney Bowes Data Centre to view this balance.
6 • Adding Postage/Connecting to Data Centre Adding Postage You can add postage to your machine any time you need to, as long as you have enough funds in your Postage By Phone® account and your system is connected to the Pitney Bowes Data Centre. At a PC Using PC Meter Connect™ 1. At the Postage tab, click on Add Postage to Meter. 2. Enter in the amount you desire, or choose one of the pre-set amounts for quicker selection. Click Confirm to continue. 3.
6 • Adding Postage/Connecting to Data Centre Adding Postage At Mailing Machine 1. Press Add Postage. 2. You may select Add $xx to add the amount shown. OR Select Add another amount. Key in the amount, in whole dollars, that you want to add and select Continue. ADD POSTAGE TO METER ◄Add $xx ◄Add another amount ◄Check PBP balance i NOTE 1: The minimum amount of postage you can add is $1. i NOTE 2: The amount shown in the "Add $xx" selection line represents the amount of postage you added the last time. 3.
6 • Adding Postage/Connecting to Data Centre Adding Postage Refill Receipt At Mailing Machine (cont'd) 5. If a receipt is desired, press Yes/Enter and insert envelope/tape sheet through machine (see sample below) OR press No or Home to return to the Home Screen. Refill: 06 08 28 4 : 43P Refill Amount: $25 . 00 Funds Available in Meter: $41 . 00 Prepaid: $420 . 52 Additional Funds Available: $5000 . 00 Account No.: 17911751 Meter No.
6 • Adding Postage/Connecting to Data Centre Printing a Funds (Postage) Report (only accessible at the mailing machine) A funds report allows you to print a record of how much postage has been used and how much is remaining in the machine. 1. Press Funds. 2. Press Page Down to the third screen. ◄Check PBP balance ◄Print Funds Report Funds Report 3. Select Print Funds Report. 4. At the insert envelope or tape sheet prompt, insert an envelope or tape sheet into the machine.
6 • Adding Postage/Connecting to Data Centre Performing CPC Meter Inspection At a PC Using PC Meter Connect™ Select the Updates tab, then click on Perform Meter Inspection After several moments, a Meter Inspection Completed screen displays. Click OK. At Mailing Machine Even though this procedure is the same as checking your Postage By Phone account balance, it satisfies the CPC inspection requirements. 1. Make sure your machine can make connection to the Data Center. 2. Press Add Postage. 3.
6 • Adding Postage/Connecting to Data Centre Downloading Files or Updating System Use this option when you need to manually: • • Restart an interrupted download Download postal inscriptions, envelope ads, system updates, rate updates, or updating PC Meter Connect™ software i NOTE: Your system must be connected to the Pitney Bowes Data Centre to download files or update the system. At a PC Using PC Meter Connect™ Select the Updates tab, then click on Update Software.
6 • Adding Postage/Connecting to Data Centre Settings for Connecting to the Data Centre You can modify the settings on your machine that are used to connect to the Pitney Bowes Data Centre. These include analog phone line settings (tone or pulse, dial prefix, etc.), firewall settings, and distributor settings.
6 • Adding Postage/Connecting to Data Centre Settings for Connecting to the Data Centre Phone Parameters (for analog line connection to Data Centre) This menu option allows you to modify the phone connection settings on your machine (tone or pulse, dial prefix, etc.) when using an analog phone line to connect to the Pitney Bowes Data Centre.
6 • Adding Postage/Connecting to Data Centre Settings for Connecting to the Data Centre Phone Parameters (cont'd) Change Postage By Phone® (PbP) Number i NOTE: Use this if you need to change the alternate number the machine uses to contact Postage By Phone®, but do so only if you are directed to by a Pitney Bowes agent. 1. Press Options. 2. Press Page Down twice. 3. Select Connect-Data Centre. 4. Select Phone Parameters 5. Select Change PbP Number. 6.
6 • Adding Postage/Connecting to Data Centre Settings for Connecting to the Data Centre Phone Parameters (cont'd) Change Modem Parameters i NOTE: Use this if you need to change the modem settings used to dial into the Pitney Bowes Data Centre, but do so only if you are directed to by a Pitney Bowes representative 1. Press Options. 2. Press Page Down twice. 3. Select Connect-Data Centre. 4. Select Phone Parameters. 5. Press Page Down 6. Select Modem Parameters. The Modem Parameters menu displays.
6 • Adding Postage/Connecting to Data Centre Settings for Connecting to the Data Centre LAN Settings (affects LAN PC Internet connections to Data Centre) This menu option allows you to modify the IP address when using an Internet connection via Local Area Network (LAN) to connect to the Pitney Bowes Data Centre. See also Troubleshooting section of Appendix A - PC Meter Connect™ for more information on Internet settings. To access LAN settings: 1. 2. 3. 4. Press Options. Press Page Down twice.
6 • Adding Postage/Connecting to Data Centre Settings for Connecting to the Data Centre Firewall Settings (affects PC Internet connections to Data Centre) This menu option allows you to modify the firewall settings when using an Internet connection via LAN to connect to the Pitney Bowes Data Centre. Further information on Internet settings can be found in the Troubleshooting section of Appendix A - PC Meter Connect™. To access the firewall settings: 1. 2. 3. 4. 5. Press Options. Press Page Down twice.
6 • Adding Postage/Connecting to Data Centre Settings for Connecting to the Data Centre Distributor Values (affects both analog line and PC internet connections to Data Centre) This option allows you to modify the parameters that your machine uses to connect to the Pitney Bowes Data Centre. A brief description of each parameter is provided on the next page. IMPORTANT: Do not change the Distributor Values unless directed to do so by your Pitney Bowes representative. To access the Distributor Values: 1. 2. 3.
6 • Adding Postage/Connecting to Data Centre Settings for Connecting to the Data Centre Distributor Values (cont'd) 7. Key in a new entry for that parameter (some entries may require alpha-numeric characters). When finished, either select Restore Default (if you made a mistake or changed your mind) or Set the new value (if you are satisfied with your new entry). 8. If you have changed a parameter, a message confirming the new setting displays.
6 • Adding Postage/Connecting to Data Centre This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions. 6-24 SV62667 Rev.
7 • System Options System Options Overview System options allow you to customize the machine settings for the way you run your mail and add security to those features that are sensitive to your organization. Because of the many options available, the options are categorized into Basic and Advanced.
7 • System Options System Options Advanced options allow you access to features that are used very infrequently, and include: • Change Language • Maintenance Mode (see Chapter 10, Maintenance) • Maintain InView Accounting Records (see publication SV62669) • System Withdrawal (for withdrawing postage funds) • Run Install Mode (for special purposes only) The advanced options are accessed by pressing Options and selecting Advanced Features, which displays a menu of options as shown below.
7 • System Options Basic Options Advancing the Printed Date for the Meter Stamp (cont'd) At PC Using PC Meter Connect™ 1. At the My Meter tab, select Meter Settings. 2. Select Date and Time. 3. In the Print Date field, access the dropdown calendar. Use the < or > keys to select the month, then click on the day you want to print on your meter stamp. 4. Click Apply. A confirmation screen displays the new date. Click OK. 5.
7 • System Options Basic Options Advancing the Printed Date for the Meter Stamp (cont'd) At PC Using PC Meter Connect™ i NOTE: If you are accessing features from PC Meter Connect™, • • please keep in mind the following: If the system is in sleep mode, accessing a feature from the Main Window will awaken the machine. Once in an awaken state, the machine must be at the Home screen (ready to print postage) to use features found on the Postage, Updates, and My Meter tabs on the Main Window.
7 • System Options Basic Options Setting the Machine to Today's Date 1. Press Options. 2. Select Set to todays date. You will be returned to the Home screen with the current (today's) date set. Adjusting the Contrast of the Display 1. Press Options. 2. Select Adjust the Contrast. 3. Select Increase Contrast or Decrease Contrast to change the contrast level as necessary. ADJUST CONTRAST ◄Increase Contrast ◄Decrease Contrast ██████ Page Up Page Down 4.
7 • System Options Basic Options Turning Features (Already Installed) On and Off You can turn on and off features that you have already purchased and downloaded into your machine. For turning on or off the scale (if purchased), see Setting Scale Options later in this chapter. 1. Press Options. 2. Press Page Down. 3. Select Turn items ON/OFF. 4. Depending on the options purchased, you may have one or more features listed.
7 • System Options Basic Options Turning Features (Already Installed) On and Off (cont'd) • Scale Stabilizer - this turns on or off the scale stabilizer feature, which minimizes reactions to scale vibrations. You may use this feature in environments where there is blowing on the scale, accidental bumps to the scale or machine, or dropping of mail onto the scale or machine. 6. If you selected one of the Accounting features to turn on or off, you return to the Home screen.
7 • System Options Basic Options Setting the Date, Time, and Timeouts You can change the system date/time, set the date/time to daylight savings time, change the time at which your system advances the date/time to the next day, and set the amount of time your system can remain inactive before reverting to the normal preset values.
7 • System Options Basic Options Setting the Date, Time, and Timeouts (cont'd) Setting ENERGY STAR® Sleep Mode Activation Time You can set the amount of time the machine waits until entering sleep mode. When the machine is in sleep mode, the display is blank and you can't process mail. You awaken the machine by merely pressing any button on the control panel. 1. 2. 3. 4. 5. Press Options. Press Page Down. Select Time and Timeouts. Select Sleep Mode.
7 • System Options Basic Options Setting the Date, Time, and Timeouts (cont'd) Setting Autodate Advance Your system, as shipped from the factory, automatically advances the date of the machine at 12:00 AM. The autodate advance option allows you to advance the date at a more convenient time (say after mail pickup at your business). You can also turn the autodate advance feature off if you want. 1. Press Options. 2. Select Time and Timeouts. 3. Select Autodate advance.
7 • System Options Basic Options Setting the Date, Time, and Timeouts (cont'd) Correct Drift Sometimes, the time on the machine may need to be corrected due to internal drift or the activation of Daylight Saving Time. 1. 2. 3. 4. 5. Press Options. Select Time and Timeouts. Press Page Down. Select Correct Drift. You have your choice of adding or subtracting minutes from the current time displayed. ADJUST THE TIME Currently: 5:52 PM ◄Add 1-120 min ◄Subtract 1-120 min Page Up Page Down A.
7 • System Options Basic Options Setting the Date, Time, and Timeouts (cont'd) Setting System Time i NOTE: You cannot change the system time to a date earlier than the actual date, and you can advance the time to the next day's date only. At a PC Using PC Meter Connect™ 1. At the My Meter tab, select Meter Settings. 2. Select Date and Time. 3. In the system field, place your cursor over the day, hour or minute and use the ^ or v keys to select the time/date of your machine. 4. Click Apply.
7 • System Options Basic Options Setting the Date, Time, and Timeouts (cont'd) Setting Postage Display You can set the amount of time (in seconds) that the postage indicia stays displaying before the system prompts Place on item on scale. 1. 2. 3. 4. 5. Press Options. Select Time and Timeouts. Press Page Down. Select Postage Display.The current setting is displayed. Key in a new number of seconds and select OK. If you don't want to change the current setting, just select OK.
7 • System Options Basic Options Setting Postage Values (Low Funds Warning) You can specify values for the system to display a warning when your postage funds drop below a certain level. At a PC Using PC Meter Connect™ 1. 2. 3. 4. Select the My Meter tab Click Meter Settings. Click Warnings. At the Low Funds Warning field, enter a value for which you want the system to prompt you for low funds warning. 5. Click Apply. At Mailing Machine 1. Press Options. 2. Press Page Down. 3. Select Postage Values. 4.
7 • System Options Basic Options Setting the Lock Codes and Passwords Setting/Disabling the Lock Code The lock code prevents unauthorized access to your mailing system upon awakening the machine after it has entered sleep mode or after powering up the machine. 1. 2. 3. 4. Press Options. Press Page Down twice. Select LockCode/Passwords. Select Meter Lock Code. i NOTE: If there is an existing lock code, you are prompted to key in the 4-digit code.
7 • System Options Basic Options Setting the Lock Codes and Passwords (cont'd) Setting/Disabling the Supervisor Password The supervisor password prevents unauthorized access to the accounting functions. 1. 2. 3. 4. Press Options. Press Page Down twice. Select LockCode/Passwords. Select Supervisor Password. i NOTE: If there is an existing lock code, you are prompted to key in the 4-digit code. PASSWORDS ◄Meter Lock Code ◄Supervisor Password Page Up Page Down 5.
7 • System Options Basic Options Setting Scale Options (if optional scale was purchased) There are several options you can set with your scale such as zeroing the weight on the scale, turning the scale on/off, viewing metric weights, and saving/changing class or Postal Code settings when weight changes on your scale. The scale options are accessed by pressing the selection key next to SCALE: line at the Home screen. Page Up 11.08.28 ≡0.
7 • System Options Basic Options Setting Scale Options (cont'd) Turning Scale On or Off You may turn on and off the scale function as necessary. 1. At the Home screen, press the selection key next to SCALE: line. 2. Select Turn Scale OFF (or ON). 3. You return to the Home screen with either the scale on or off. 11.08.28 ≡0.00≡ ◄ACCT: xxxxxx ◄CLASS: xxxxxx ◄SCALE: 0 g Scale Turned On Screen 11.08.28 ≡0.
7 • System Options Basic Options Setting Scale Options (cont'd) Setting Weight Change Options You can set how the scale reacts regarding the class of service or postal code when the weight changes. 1. At the Home screen, press the selection key next to SCALE: line. 2. Press Page Down. 3. You have a choice to set the class setting or postal code setting. WHEN WEIGHT CHANGES ◄Change/Retain class ◄Change/Retain Code • Page Down To change Class settings, select Change/Retain class.
7 • System Options Basic Options Setting Scale Options (cont'd) Setting Class Change Options You can set how the scale reacts regarding the postal code when the class changes. 1. At the Home screen, press the selection key next to SCALE: line. 2. Press Page Down twice. 3. Select Change/Retain Code. WHEN CLASS CHANGES ◄Change/Retain Code Page Up Page Down 4. The current condition is listed at the bottom of the screen. Select either change code or retain code when class changes.
7 • System Options Advanced Options Advanced options allow you access to features that are used very infrequently such as changing language, meter withdrawal, etc.
7 • System Options Advanced Options Meter Withdrawal (Withdrawing Postage Funds) For a meter withdrawal, you need to move the remaining balance of postage from your system into your Postage By Phone® Account. Normally this is done if you are no longer going to use the machine. i NOTE 1: Contact Pitney Bowes first before withdrawing funds. i NOTE 2: Machine must be connected to the Data Centre. 1. Press Options. 2. Press Page Down to the third screen. 3. Select Advanced Features.
7 • System Options Advanced Options Meter Withdrawal (Withdrawing Postage Funds) cont. 7. The system connects into the Pitney Bowes Data Center (this may take a few moments). Various screens displays, letting you know the status of the process. 8. The Transfer Successful screen displays. Select Continue. TRANSFER SUCCESSFUL Funds moved to PBP account $xxx.xx ◄Continue Funds Report 9.
7 • System Options Advanced Options Run Install Mode Running Install Mode allows you to review, and change if desired, most of the values that were selected when the machine was first installed via the procedure in the Quick Install Guide. If you no longer have a copy of the Quick Install Guide (AW31118), you can download one from our website at www.pitneybowes.ca. Go to the Support page and select the document from the Mailing Systems drop-down menu.
8 • Standard Accounting (Option) Standard Accounting Overview An accounting feature on a mailing system allows you to track your postage costs by categories. These categories can represent whatever makes sense to your organization - departments, people, locations, projects, etc. Tracking your mailing expenses by category allows you to manage and budget your postal costs in a more efficient manner.
8 • Standard Accounting (Option) Activating/Setting Up Standard Accounting Use the table below to step you through the process of setting up standard accounting (assuming you purchased it). The table covers the entire life cycle of an account, from creation to deletion. Step Action 1 2 Turn On Accounting Feature Create a Supervisor Password Description/Procedure Turns on the Accounting feature. This is necessary before you can create accounts. 1. 2. 3. 4. 5.
8 • Standard Accounting (Option) Activating/Setting Up Standard Accounting Step Action Description/Procedure 4 Create Account Sets up your account name (and password if desired). See Creating an Account later in this chapter for procedure. 5 Maintain (Edit) Account Allows you to change the name and/or password of an account. See Editing Account Names and Passwords later in this chapter for procedure. 6 Select Account Allows you to choose the specific account for recording postage. 1. 2. 3.
8 • Standard Accounting (Option) Turning On Standard Accounting You need to turn on the standard accounting feature in order to track postage by account. 1. At the home screen, press Options. 2. Press Page Down and select Turn items ON/OFF. OPTIONS ◄Turn items ON/OFF ◄Time and Timeouts ◄Postage Values Page Up Page Down 3. Select Accounting. TURN FEATURES ON/OFF ◄Accounting ◄Account Passwords ◄Auto Rating Page Up Page Down 4. Select Standard Acct..
8 • Standard Accounting (Option) Turning On Standard Accounting 6. The Select an Account screen displays (a sample is shown below). Press Page Down to see more choices (if lit). To select an account: SELECT AN ACCOUNT ◄1 (Use keypad) ◄0 None ◄2 Sales Page Up Page Down A. You may either key in the first digit of the account number if you know it and press Yes/Enter, OR B. Use the appropriate selection key next to the display. 7.
8 • Standard Accounting (Option) Turning ON Account Passwords (Globally) You can turn on the requirement for all operators to enter passwords when choosing an account. i NOTE 1: You need to set up a Supervisor password (see Chapter 7, System Options) before you can enable Account passwords. i NOTE 2: You need to establish a password for each account to complete the process. 1. From Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2.
8 • Standard Accounting (Option) Turning Off Account Passwords (Globally) You can turn off the requirement for operators to enter passwords (if passwords are set up) when choosing an account. 1. From Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Press Page Down twice and select Acct Passwords. ACCOUNTS ◄Clear all accounts ◄Turn accounting OFF ◄Acct Passwords Page Up Page Down 3. Select Turn Passwords OFF. 4. You are prompted to enter the Supervisor password.
8 • Standard Accounting (Option) Creating an Account You need to create an account before you can use the standard accounting feature to track postage. 1. From the Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Select Create an account. ACCOUNTS ◄Select an account ◄Create an account ◄Delete an account Page Up Page Down 3. If the supervisor password has been enabled, you are prompted to enter it. Key in the 4-digit password and select Continue. 4.
8 • Standard Accounting (Option) Editing Account Names and Passwords You can edit an account name and establish passwords for each account if you wish. 1. From Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Press Page Down and select Edit an account. ACCOUNTS ◄Edit an account ◄Display acct totals ◄Clear an account Page Up Page Down 3. If the supervisor password has been enabled, you are prompted to enter it. Key in the 4-digit password and select Continue. 4.
8 • Standard Accounting (Option) Editing Account Names and Passwords 6. After the account is selected, you have a choice to edit the account name or edit the account password (if the account password option has been turned on). Edit Account Name option A. If you select Edit acct. name, the system prompts you for the new name. Key in a new name for the account. It can be up to twelve alpha/numeric characters long.
8 • Standard Accounting (Option) Selecting an Account You can select or change an account to track postage if standard accounting has been turned on. 1. From Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Select Select an account, ACCOUNTS ◄Select an account ◄Create an account ◄Delete an account Page Up Page Down 3. The Select an Account screen displays (a sample is shown below). Press Page Down to see more choices (if lit).
8 • Standard Accounting (Option) Displaying Account Totals You can view your account totals anytime using this option. 1. From Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Press Page Down and select Display acct totals. ACCOUNTS ◄Edit an account ◄Display acct totals ◄Clear an account Page Up Page Down 3. The Display an Account screen displays (a sample is shown below). Press Page Down to see more choices (if lit).
8 • Standard Accounting (Option) Printing a Single Account Report This report provides the postage amount and number of pieces applied for a single account (if the Departmental Accounting feature is set up on your system). Press Reports. Select Single Accounts Rpt. Key in an account. When prompted, insert tape sheet or envelope into machine. The report is printed and you return back to the Printable reports menu. 5.
8 • Standard Accounting (Option) Printing a Multi-Account Summary Report This report provides the postage amount and number of pieces applied for all of your accounts, listed individually (if the Departmental Accounting feature is set up on your system). At a PC Using PC Meter Connect™ 1. At the My Meter tab, click on Account Reports. 2. An Accounting Report panel displays on the left, listing all of the accounts with the number of pieces and postage used for each. 3.
8 • Standard Accounting (Option) Printing a Multi-Account Summary Report At a PC Using PC Meter Connect™ (cont.) i NOTE: If you are accessing features from PC Meter Connect™, • • please keep in mind the following: If the system is in sleep mode, accessing a feature from the Main Window will awaken the machine. Once in an awaken state, the machine must be at the Home screen (ready to print postage) to use features found on the Postage, Updates, and My Meter tabs on the Main Window.
8 • Standard Accounting (Option) Clearing an Account You can clear the postage totals on an account when necessary. IMPORTANT: Make sure your really want to clear an account. Once you do, the account information is gone forever. 1. From Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Press Page Down and select Clear an account. ACCOUNTS ◄Edit an account ◄Display acct totals ◄Clear an account Page Up Page Down 3.
8 • Standard Accounting (Option) Clearing All Accounts You can clear the postage totals on all accounts (for example, at the beginning of a new fiscal year) with this option. IMPORTANT: Make sure your really want to clear all your accounts. Once you do, the account information is gone forever. 1. From Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Press Page Down twice and select Clear all accounts.
8 • Standard Accounting (Option) Deleting an Account You can delete an account, but make sure you really want to because you cannot get the information associated with that account back after it has been deleted. IMPORTANT: Make sure your really want to delete an account. Once you do, the account information is gone forever. 1. From Home screen, press the selection key next to ACCT: line to display the Accounts menu. 2. Select Delete an account.
9 • Reports Overview of Reports Your system allows you to print reports for funds usage, postage refills, postage tracked by account, and other valuable data. The reports are accessed by pressing Reports. i NOTE: Some reports can be printed on an envelope or tape strip; others require an optional attached printer (laser).
9 • Reports Printing a Report The report printing options available to you will depend on the type of report you have selected. Printing on an Envelope or Tape Strip 1. Press Menu. 2. Select Reports. 3. Select the appropriate report from the list. You may need to press the Page Down key to view additional reports. i NOTE: If it have an attached printer, but want to print on an envelope or tape strip, select Mailing Machine when prompted.
9 • Reports Register Report (Funds Report) This report lists the postage used, postage available, pieces processed, and other information about your machine usage. Funds Report 1. Press Reports. 3. Press Page Down and select Register Report. 3. When prompted, insert tape sheet or envelope into machine. The report is printed and you return back to the Reports menu. 4. Press Clear (back arrow key) to return to return to the Home screen. Used: $495 . 86 Available: $304 .
9 • Reports Add Postage Report This report lists the last five postage refills. Last 5 Refills 1. Press Reports. 2. Select Add Postage Report. 3. When prompted, insert tape sheet or envelope into machine. The report is printed and you return back to the Reports menu. 4. Press Clear (back arrow key) to return to return to the Home screen. Date of Refill 06 08 28 06 08 11 06 07 26 06 07 12 06 06 23 Time 3 : 32P 12 : 15P 11 : 05A 10 : 38A 4 : 318P Refill Amount $75 . 000 $50 . 000 $125 . 000 $100 .
9 • Reports Single Accounts Report (Standard Accounting) This report provides the postage history for a single account (if the Standard Accounting feature is set up on your system). Press Reports. Select Single Account Rpt. Key in an account. When prompted, insert tape sheet or envelope into machine. The report is printed and you return back to the Reports menu. 5. Press Clear (back arrow key) to return to return to the Home screen. Account Report 1. 2. 3. 4.
9 • Reports Multi-Account Summary Report (Standard Accounting) This report provides the postage amount and number of pieces applied for all of your accounts, listed individually (if the Standard Accounting feature is set up on your system). At a PC Using PC Meter Connect™ 1. At the My Meter tab, click on Account Reports. 2. An Accounting Report panel displays on the left, listing all of the accounts with the number of pieces and postage used for each. 3. If you would like a printed version, click Print.
9 • Reports Multi-Account Summary Report (Standard Accounting) At a PC Using PC Meter Connect™ (cont.) i NOTE: If you are accessing features from PC Meter Connect™, • • please keep in mind the following: If the system is in sleep mode, accessing a feature from the Main Window will awaken the machine. Once in an awaken state, the machine must be at the Home screen (ready to print postage) to use features found on the Postage, Updates, and My Meter tabs on the Main Window.
9 • Reports Account List Report (Standard Accounting) This is a laser printed report only that provides the postage amount and number of pieces applied to all of your accounts (if the Standard Accounting feature is set up on your system). 1. Press Reports. 2. Press Page Down and select Account List Report. 3. When prompted, make sure the laser printed is connected to your machine, then select Continue. 4. The report is printed and you to return to the Reports menu.
9 • Reports Rates Summary Report This report provides a summary of the rate files that are currently active in your system. You can print this as a way to confirm that you have received the latest rates. 1. Press Reports. 2. Press Page Down and select Rates Summary Rpt. 3. When prompted, insert tape sheet or envelope into machine. The report is printed and the system returns back to the Reports menu.
9 • Reports Configuration Report This report lists configuration information about your machine and Postage By Phone® account. It is generally a report you will not have to access unless your Pitney Bowes Customer Service Representative requests that you print it out. Cfg Report 1. Press Reports. 2. Press Page Down and select Configuration Report. 3. When prompted, insert tape sheet or envelope into machine. The report is printed and the system returns back to the Reports menu. 4.
10 • Maintenance Messages Indicating Ink Cartridge Replacement i NOTE: We recommend that you keep a spare ink cartridge on hand at all times. Your actual ink usage will vary, depending on whether you routinely print ads, how many pieces of mail you print a day and other factors. The machine display tells you when the ink supply is low or exhausted with the following messages: Low Ink Replace the ink cartridge soon.
10 • Maintenance Replacing the Ink Cartridge 1. Open the top cover. A Top Cover Open message displays. 2. Select Replace Ink Tank to continue (if you don't want to change the ink cartridge at this time, simply close the top cover). The message Moving ink tank to replacement position displays. 3. Unlatch and flip open the ink cartridge guard. Ink Cartridge Guard 4. Lift up and remove old ink cartridge and discard. 10-2 SV62667 Rev.
10 • Maintenance Replacing the Ink Cartridge 5. Remove tape on bottom of new ink tank cartridge. 6. Lower the ink cartridge into the cavity (the label on the top of the cartridge should face the front of your system). The ridges on either side of the cartridge will slide into the grooves. Ridge Ridge Groove 7. Close the ink cartridge guard and click to secure. ” ICK “CL 8. Close the cover.
10 • Maintenance Filling the Moistener Refer to the following procedure to refill the moistener. 1. Check the moistener tank to see how much sealing solution is left. Fill Here Check Level Here 2. Add enough E-Z Seal® to bring the sealant level up to the bottom of the fill hole. We recommend E-Z Seal because it helps keep your moistener clean and improves sealing efficiency. See Chapter 12, Supplies and Options for part numbers to order this item. 3.
10 • Maintenance Maintaining the Moistener If you notice incomplete or poor sealing and the moistener tank is full, you may need to clean the moistener brush or wick. If seal quality doesn't improve after cleaning, you can replace the moistener brush or wick as needed. Brush Wick See Chapter 12, Supplies and Options for part numbers to order these items for your machine. Removing and Cleaning the Moistener Brush 1. Push down on the blue release lever on the moistener. Release Lever 2.
10 • Maintenance Maintaining the Moistener Removing and Cleaning the Moistener Brush (cont'd) 3. Open the hinged brush holder. 4. Grasp the bristles and slide the brush out of the hinged brush holder, toward the front of the moistener tank. Brush Brush Holder 5. Clean the brush in plain water, and rinse thoroughly. Blot the brush with a paper towel to remove excess water 6. Position the brush as shown at right so its bottom edge is under the mounting tabs. 7.
10 • Maintenance Maintaining the Moistener Removing and Cleaning the Moistener Wick and Holder i NOTE: This procedure assumes you have done steps 1 to 7 from the previous Removing and Cleaning the Moistener Brush section. 1. Pull up and remove the holder and wick from the moistener as shown here. Holder Wick 2. Separate wick from metal holder, clean the wick in plain water, and rinse thoroughly. Blot the wick with a paper towel to remove excess water 3. Place the wick back in the holder. 4.
10 • Maintenance Replacing the Print Head 1. Open the top cover. A Top Cover Open message displays. 2. Select Replace Ink Tank to continue (if you don't want to change the print head at this time, simply close the top cover). The message Moving ink tank to replacement position displays. 3. Unlatch the ink cartridge guard by sliding the green lever to the right and flipping the guard open. Ink Cartridge Guard 4. Lift up and remove ink cartridge. 10-8 SV62667 Rev.
10 • Maintenance Replacing the Print Head 5. Squeeze in on the two gray tabs on either side of the print head so that they slide toward each other. 6. While squeezing, lift and tilt the print head to the right toward the space for the ink cartridge. The print head should come up out of the machine. 7. Remove the print head from packaging. SV62667 Rev.
10 • Maintenance Replacing the Print Head 8. Remove the protective tape or the black cap from the bottom of the replacement print head. OR Protective Tape Black Cap 9. Squeeze the two gray tabs on either side of the new print head and slightly angle the print head while pushing the print head flush against the wall. Flush Against Wall Tabs 10. If you are using the same ink cartridge you removed in Step 5, continue with step 11.
10 • Maintenance Replacing the Print Head 11. Lower the ink cartridge into the cavity (the label on the top of the cartridge should face the front of your system). The ridges on either side of the cartridge will slide into the grooves. Ridge Ridge Groove 12. Close the ink cartridge guard and click to secure. ” ICK “CL 13. Close the cover. The system automatically recognizes the new cartridge and in a few moments returns you to the Home screen. SV62667 Rev.
10 • Maintenance Running Print Tests The system has several tests that let you check print performance and help you determine printing problems. These tests are accessible by pressing Options, pressing Page Down to the third screen, and selecting Advance Features.
10 • Maintenance Running Print Tests Test Print The test print allows you to print a test pattern to see if the print head is functioning properly or you have enough ink in the cartridge. 1. 2. 3. 4. 5. 6. 7. 8. Press Options. Press Page Down twice. Select Advanced Features. Select Maintenance mode. Select Printer maintenance. Select Test Print. When prompted, insert an envelope through the machine. You are prompted if the test pattern is OK. A. If yes, press Yes and you return to the PM Maintenance menu.
10 • Maintenance Running Print Tests Purge The test print allows you to purge the print heads in an effort to fix a printing problem 1. 2. 3. 4. 5. 6. 7. Press Options. Press Page Down twice. Select Advanced Features. Select Maintenance mode. Select Printer maintenance. Select Purge. You have a choice of four purges to use. Normally selecting Purge A is sufficient to purge the system, unless directed by a Pitney Bowes agent to do otherwise. PURGE ◄Purge A ◄Purge B ◄Purge C Page Up Page Down 8.
10 • Maintenance Running Print Tests Replacement (of Print head or Cartridge) This option steps you through the procedure to replace either the print head or ink tank (cartridge). i NOTE: See Replacing the Ink Cartridge or Replacing the Print Head at the beginning of this chapter which explains these procedures in detail using figures. 1. 2. 3. 4. 5. 6. 7. Press Options. Press Page Down twice. Select Advanced Features. Select Maintenance mode. Select Printer maintenance. Select Replacement.
10 • Maintenance This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions. 10-16 SV62667 Rev.
11 • Troubleshooting Getting Help There may be times when you need help to solve a problem, or you may want more information about how your mailing system works. Pitney Bowes provides several information resources. See page v for our web and phone support information. Before you contact us, please read the troubleshooting information in this chapter. In many cases, it can help you resolve the problem.
11 • Troubleshooting Display Problems (display hard to read) The display contrast needs adjustment. 1. Press Options. 2. Select Adjust the Contrast. 3. Select Increase Contrast or Decrease Contrast to change the contrast level as necessary. 4. Press Home to return to the Home screen. Feeding Problems (stalled envelopes) 1. Move transport release lever 1/4 turn to the right (clockwise) to the released position (vertical). 2. Carefully pull envelope out from right. 3.
11 • Troubleshooting Printing Problems Symptom Cause Solution Machine won't print Machine is in seal-only mode This mode disables printing. Press Home to return to Home screen and resume printing. Meter Stamp is Ink cartridge incomplete or needs replacing streaked; poor print quality Print nozzles clogged Replace ink cartridge. See the instructions in Chapter 10, Maintenance. "Waste Tank Full!" message Waste ink tank is full Call Pitney Bowes (see page v).
11 • Troubleshooting Moistening Problems (envelopes don't seal) Symptom Solution Incorrect feeding Make sure you slide the envelope flap under the blue edge of the feed deck. If you don't, the moistener can't wet the flap. Low sealant level Check the sight glass on the left side of the moistener tank. If the sealant level is low, add E-Z Seal® solution until it reaches the bottom of the fill hole. See the instructions in Chapter 10, Maintenance. Dry moistener brush Try wetting the moistener brush.
11 • Troubleshooting Problems Connecting to the Data Center via Analog Line Symptom Solution Improper phone line or phone line not connected to machine • Make sure you've connected your machine to a dedicated analog phone line (the same type you connect your home phone to). If you are using a DSL line, you should use a DSL filter obtained from your DSL provider. • Make sure the phone line connectors are firmly seated in their receptacles.
11 • Troubleshooting Problems Connecting to Data Center via LAN Network Symptom Solution Machine may not be connected to LAN Internet Connection • Make sure you've connected your machine to a working LAN Internet connection. Contact your network administrator if you suspect issues with your LAN network. • Make sure the LAN internet cable USB Internet adapter connectors are firmly seated in their receptacles • Make sure the adapter lights are lit to show an active connection.
11 • Troubleshooting Problems Connecting to the Data Centre via the PC You can access www.pb.com using Internet Explorer but PC Meter Connect™ cannot detect the Internet (see also Troubleshooting in Appendix A - PC Meter Connect™.) 1. Right click on the PC Meter Connect™ tray icon and select Internet Settings... Select "Internet Settings..." 2.
11 • Troubleshooting Problems Connecting to the Data Centre via the PC You can access www.pitneybowes.ca using Internet Explorer but PC Meter Connect™ cannot detect the Internet (cont.) Solution B - Enter your own network's Proxy Address and Authentication settings (if used). Contact your IT administrator for these settings. Click Manual proxy settings, and enter the proxy settings and proxy authentication (if used) provided by your IT administrator (see screen below). Click OK.
11 • Troubleshooting Problems Connecting to the Data Centre via the PC You can access www.pitneybowes.ca using Internet Explorer but you are having problems downloading files to your meter. (see also Troubleshooting in Appendix A - PC Meter Connect™.) 1. Right click on the PC Meter Connect™ tray icon and select Internet Settings... Select "Internet Settings..." Right Click on Tray Icon 2. At the Internet Settings configuration screen, choose Active for FTP Mode (see screen below) and click OK.
11 • Troubleshooting Viewing System Configuration Levels Sometimes in an effort to fix your problem over the phone, a Pitney Bowes agent may request you to look up the system level that is on your machine. Follow these steps to do this: 1. 2. 3. 4. 5. 6. Press Options. Press Page Down twice. Select Advanced Features. Select Maintenance mode. Select View system info. There are various screens of information available about your machine. Press Page Down to scroll through all the screens if needed.
12 • Supplies and Options Supplies Description Number Ink Cartridge, Red Fluorescent 793-5 Moistener Brush/Wick Assembly 946-1 Waste Ink Pad Replacement Kit 52F-B Double Tape Sheets—300 612-7C E-Z Seal® 4-Pack 118 ml Flip Top Bottles 601-9C E-Z Seal® 4-Pack 472 ml Bottles 601-0C E-Z Seal® 1 Pack 118 ml Dabber Bottle 601-7 Refer to Pitney Bowes Contact List on page v for web addresses and phone numbers to order supplies.
12 • Supplies and Options Options Advertisements Your system comes pre-loaded with several popular envelope adds. These give your mail a professional appearance and can turn your mailings into a powerful promotional tool. Pitney Bowes can also provide additional envelope adds if your needs require it, up to a total of 20 envelope ads. Optional adds are convenient to add because they are done via software downloads. 12-2 SV62667 Rev.
Appendix A • PC Meter Connect™Desktop Application About PC Meter Connect™ Desktop Application i NOTE: Topic headings in this manual that refer to a PC Meter Connect™ feature are listed in green text. PC Meter Connect desktop application is a high-speed connectivity option that eliminates the need for an analog line. Similar to Constant Connection (LAN Connection), PC Meter Connect™ enables your system to connect to the Internet but it does so via a Windows PC having an Internet connection.
Appendix A • PC Meter Connect™ Desktop App. Installation Requirements Before installing the PC Meter Connect™ software, make sure your PC meets these minimum requirements: • • • • Windows® 2000, Windows XP (32-bit or 64-bit), Windows Vista (32-bit or 64-bit), or Windows 7 (32-bit or 64-bit) operating systems with the latest service packs. Mac OS is not supported. 1.
Appendix A • PC Meter Connect™ Desktop App. Access/Launching the Application The program is loaded in the background automatically when you boot up your computer. You will know this by seeing the PC Meter Connect™ icon in the system tray. i NOTE: If the PC Meter Connect™ software was not running for some reason (you'll know this when you don't see the PC Meter Connect™ icon in the system tray), double clicking on the desktop icon will restart the software.
Appendix A • PC Meter Connect™ Desktop App. Accessing Features from the System Tray Icon If you right-click on PC Meter Connect™ icon in the system tray, you can access several options of the PC Meter Connect™ software. These are in addition to the Main Window features described on the following pages.
Appendix A • PC Meter Connect™ Desktop App. PC Connect Main Window Once you double-click the desktop icon or the system tray icon, the PC Meter Connect™ Main window displays (see figure below). PC Meter Connect™ connects to the Data Center and provides the postage amount in your machine, your pre-paidPostage-By-Phone account balance, and lists any updates needed.
Appendix A • PC Meter Connect™ Desktop App. PC Connect Main Window 1 2 3 5 4 PC Meter Connect™ Main Window 1. Connection Status—indicates whether your PC can communicate with the Internet and to your mailing machine. A green check ✔ indicates a good connection, while a red X means the devices cannot communicate.
Appendix A • PC Meter Connect™ Desktop App. PC Connect Main Window 2. Messages from Meter—displays status messages (such as Funds Low) to help you keep your machine up and running. 3.
Appendix A • PC Meter Connect™ Desktop App. Feature Tabs Postage Postage Tab - Main Screen Support Information Provides the postage amount in your system, in your Prepaid account balance, and in your PitneyWorks balance. Task Panel Allows you to add postage to your meter. Simply: 1. Click on Add Postage to Meter. 2 Select either the amount your used for your last refill or one of the predetermined amounts. (You can also enter another amount and click Enter). 3.
Appendix A • PC Meter Connect™ Desktop App. Feature Tabs Supplies Supplies Tab - Main Screen Task Panel Provides links to the Pitney Bowes support website to order: • • • • • Supplies Cleaning Kits Envelopes Envelope Ads Laser Toner and Ink Cartridges SV62667 Rev.
Appendix A • PC Meter Connect™ Desktop App. Feature Tabs Updates Updates Tab - Summary Mode Screen Updates Tab - Detail Mode Screen Support Information Provides the rate version information stored in your system, in either a summary or detail mode. Task Panel Allows you to connect to the Pitney Bowes Data Center and: • • update the mailing system perform a meter inspection A-10 SV62667 Rev.
Appendix A • PC Meter Connect™ Desktop App. Feature Tabs Support Support Tab - Main Screen Task Panel Provides links to the Pitney Bowes support website for: • • • • On-line Help Demonstrations (Demos) about your machine PDF of this guide Frequently Asked Questions (FAQs) SV62667 Rev.
Appendix A • PC Meter Connect™ Desktop App. Feature Tabs My Meter My Meter - Main Screen Task Panel Allows you to access to machine features such as: • • • • • machine settings (date, time, preset, etc.). See next pages for details.
Appendix A • PC Meter Connect™ Desktop App.
Appendix A • PC Meter Connect™ Desktop App. Feature Tabs My Meter (cont'd) Task Panel Ads & Inscriptions My Meter - Meter Settings Screen - Ads & Inscriptions (None Chosen) My Meter - Meter Settings Screen - Ads & Inscriptions (Chosen) A-14 SV62667 Rev.
Appendix A • PC Meter Connect™ Desktop App. Feature Tabs My Meter (cont'd) Task Panel Warnings My Meter - Meter Settings - Warnings Screen Task Panel View Preset My Meter - Meter Settings Screen - View Preset SV62667 Rev.
Appendix A • PC Meter Connect™ Desktop App. Troubleshooting IMPORTANT: • • • • A-16 When using PC Meter Connect™, disconnect the analog line to your mailing machine. If you want to use the analog phone line method of connecting to the Data Center, unplug the USB cable from the back of the machine, then connect the analog phone line. If you have virus checking/firewall software installed on your PC (e.g., Norton, McAfee, etc.), please check your settings to ensure that FTP downloads are allowed.
Appendix A • PC Meter Connect™ Desktop App. Displaying PC Meter Connect™ Icon on System Tray If you minimize or close the PC Meter Connect™ window, the application will still be running in the background as indicated by the icon in the system tray. If you cannot see the PC Meter Connect™ icon in the system tray and you want to verify that the program is running, follow these steps to display all icons on your system tray. 1.
Appendix A • PC Meter Connect™ Desktop App. Problems Connecting to the Data Center via the PC You cannot access www.pb.com from your PC using Internet Explorer Contact your IT administrator for any special setup needed to enable your PC and Internet Explorer to access the Internet. A-18 SV62667 Rev.
Appendix A • PC Meter Connect™ Desktop App. Problems Connecting to the Data Center via the PC You can access www.pb.com using Internet Explorer but PC Meter Connect™ cannot detect the Internet. 1. Right click on the PC Meter Connect™ tray icon and select Internet Settings... Select "Internet Settings..." 2.
Appendix A • PC Meter Connect™ Desktop App. Problems Connecting to the Data Center via the PC You can access www.pb.com using Internet Explorer but PC Meter Connect™ cannot detect the Internet (continued) Solution B - Enter your own network's Proxy Address and Authentication settings (if used). Contact your IT administrator for these settings. Click Manual proxy settings, and enter the proxy settings and proxy authentication (if used) provided by your IT administrator (see screen below). Click OK.
Appendix A • PC Meter Connect™ Desktop App. Problems Connecting to the Data Center via the PC You can access www.pb.com using Internet Explorer but you are having problems downloading files to your machine. 1. Right click on the PC Meter Connect™ tray icon and select Internet Settings... Select "Internet Settings..." Right Click on Tray Icon 2. At the Internet Settings configuration screen, choose Active for FTP Mode (see screen below) and click OK.
Appendix A • PC Meter Connect™ Desktop App. This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions. A-22 SV62667 Rev.
Appendix B • How to Enter Text When is Text Entry Used? Text is entered for these functions: • • • • International mail (selecting a country) Entering Postal Codes Naming a Custom Preset Naming an Account (in departmental accounting) How is Text Entry Done? Text entry is done via the numeric keypad in a fashion similar to current cell phone text entry. Each key, 2 through 9, has three or four letters displayed above it. There is no dedicated key to switch between alpha and numeric mode.
Appendix B • How to Enter Text Special Characters Special characters are accessed by repeatedly tapping the “1” key. Special characters include: Symbol Name , Comma & Ampersand * Asterisk . Period : Colon $ Currency symbol - Minus sign (dash) ? Question mark / Forward slash \ Backward slash ( Open parenthesis ) Close parenthesis ! Exclamation point @ “at” sign + Plus sign # Hash mark The 0 (zero) key on the keypad functions as the space key.
Appendix C • Glossary Account—set up when using Standard Accounting. An account can be an organization, person, or department (e.g., “Sales”) to which postage is charged. You can assign a unique name to each. The machine stores the total postage used and the number of mail pieces processed for each account. The total number of accounts available on your machine depends on the option purchased. Advertisement, Envelope—An advertising message that appears next to the machine's meter stamp.
Appendix C • Glossary Meter Stamp—The imprint produced by the machine (machine stamp or indicia). Depending on your settings, it may include: • • The indicia (includes the postage amount, date, Postal code, etc.) An advertisement, which is an optional part of the machine stamp that lets you convey your own special message to the mail recipient. Modem–a device on your machine for connecting to the Pitney Bowes Data Centre over a standard (analog) telephone line.
Appendix D • Specifications Equipment Size Base Model 9.7" (246 mm) H x 13.6" (345 mm) W x 15.8" (401 mm) D With Scale 10.1" (257 mm) H x 13.6" (345 mm) W x 15.8" (401 mm) D With Scale and Moistener 10.1" (257 mm) H x 18.5" (470 mm) W x 15.8" (401 mm) D Weight 15 lbs. (6.8 kg) Power Requirements 100-240 VAC, 50/60Hz. 1.0A Ports 2 USB Host, 1 USB Slave, 1 RJ-11 Operating Temp. 40°F (4°C) to 108°F (42°C) Sound Level Machine noise is less than 70dba in accordance with EN ISO 7779, and ANSI 12.10.
Appendix D • Specifications Material (see also figure below) Minimum Size 5" x 3" (127 mm x 76 mm) Maximum Size 15" x 13" (381 x 330 mm) Minimum Flap Depth 7/8" (22 mm) Maximum Flap Depth 3" (76 mm) Minimum Thickness 0.007" (0.18 mm) Maximum Thickness 3/8" (9.5 mm) Maximum Stack Height for Mail 2.5" (60 mm) IMPORTANT: For best results, always make sure your material conforms to these specifications. D-2 SV62667 Rev.
Index A Accounting, Standard Activating/Setting Up Standard Accounting (List of Steps) 8-2 Clearing All Accounts 8-17 Clearing One Account 8-16 Creating an Account 8-8 Deleting an Account 8-18 Displaying Totals 8-12 Editing Account Names and Setting Up Passwords 8-9 Printing a Multi-Account Summary Report 8-14 Printing a Single Account Report 8-13 Selecting an Account to Track Postage 8-11 Standard Accounting Overview 8-1 Turning Off Account Passwords (Globally) 8-7 Turning Off Standard Accounting 8-5 Turni
Index Auto-Advance of Printed Date Effects on Meter Stamp 4-3 Setting 7-10 Auto-Rating, Turning On/Off 7-6 B Batch Count Checking/Viewing 3-22 Clearing 3-23 Printing 3-23 C Change Language 7-21 Checking Account Balance in Postage by Phone® System 6-9 Checking Funds (Postage) Availability in Machine 3-3 Checklist Before Running Mail 3-2 Class Selecting When Rating Mail 3-7, 3-9, 3-11, 3-13, 3-16 Setting Class Change Options 7-20 Setting Weight Change Options 7-19 Communications, Establishing Between Your M
Index D Data Centre (Pitney Bowes) Connecting via Analog Phone Line 6-7 Connecting via LAN Network (Constant Connection) 6-5 Connecting via PC Meter Connect™ 6-6 Settings Used for Connecting 6-16 Data Centre, Problems Connecting via Analog Line 6-17, 11-5 via LAN network 6-20, 11-6 via the PC 6-21, 11-7, A-19 Date Auto-advance of date 4-2, 7-10 Manually changing printed date 4-2 Daylight Savings, Setting 7-11 Default Glossary Entry C-1 Dial Prefix, Settings 6-17 Digital Line Glossary Entry C-1 Display, Adju
Index E Enter/Yes Key 2-4 Envelope Feeding Problems 11-2 Proper Feeding 3-8, 3-10, 3-12, 3-15, 3-17 Sealing Only 4-6 Envelope Ad, Using and Downloading 4-9 Envelope Specifications D-2 Equipment Specifications D-1 Error Report 9-11 Establishing Communications Between Your Machine and Pitney Bowes Data Centre 6-1 External printer 2-6 External weighing platform 2-6 E-Z Seal® Filling Moistener 10-4 Order Number 12-1 F Feature Keys 2-4 Features of System, Overview 1-2 Feed Deck 2-3 Feeding Problems 11-2 Figures
Index H Help, Getting 11-1 Home Screen, When Running Mail 3-1 Glossary Entry C-1 I Illustration, of mailing systems 2-1, 2-2 Indicia.
Index M Machine Settings.
Index O Options.
Index Postage Adding funds (postage) to your Postage By Phone® account 6-1 Adding to Machine 6-10 Applying 3-6 Checking Funds in machine 3-2, 3-3, 6-8 Connecting to Data Centre to Add 6-1 Definition of Postage in Meter on Report 6-10 How it is Stored in Your Meter 6-1 How to Check Account Balance in Postage by Phone® System 6-9 Minimum Amount for Adding to machine 6-11 Postage Display, Setting the Time Before "Place item on scale" 7-13 Printing a Statement of Mailing or Manifest Payment 3-20 Printing a Fund
Index Presets Custom, Defining New 5-8 Custom, Deleting 5-11 Custom, Description 5-6 Custom, Editing Preset Name 5-11 Custom, Selecting 5-7 Custom, Viewing the Values 5-9, 5-10 Glossary Entry C-2 Key Location 2-5 Normal Preset - Default Time Setting 7-8 Normal Preset - Defining New Values 5-5 Normal Preset - Description 5-2 Normal Preset - Viewing the Values 5-3 What is a Preset 5-1 Why Should I Use Presets 5-1 Print Head Purge 10-14 Replacing 10-8, 10-15 Test Print 10-13 Printing Adding/Removing an Envelop
Index Problems Accidentally Printing the Wrong Postage 11-10 Connecting to Data Centre via Analog Line 6-7, 11-5 Connecting to Data Centre via LAN Network 6-20, 11-6, A-20 Connecting to Data Centre via PC 6-21, A-19 Feeding 11-2 LCD Display 11-2 Moistening 11-4 Printing 11-3 Product Name v R Rates Summary Report 9-9 Refill Amount, Refill Receipt Listing 6-10 Register Report (Funds Report) 6-13, 9-3 Registration Wall 3-8 Replacing the Ink Cartridge 10-2 Replacing the Print Head 10-8 Reports Account List Rep
Index Scale Applying Postage With 3-7 Imperial Weight, Viewing 7-18 Location 2-3 Options 7-17 Ordering 10-2, 10-3 Scale Stabilizer, ON or OFF 7-7 Setting Options 7-17 Turning On/Off 7-18 Used in Applying Postage 3-7 Zeroing the Scale 7-17 Screen Selection Keys, Location of 2-4 Seal Only Mode 4-6 Security.See Passwords Serial Number Glossary Entry C-2 Settings, Machine.
Index System Options (Machine Settings) Adjusting the Contrast of the Display 7-5 Advanced Options Overview 7-21 Advancing the Printed Date for the Meter Stamp 7-2 Basic Options Overview 7-1 Change Language 7-21 Changing the Lock Codes and Passwords 7-15 Dial Prefix 6-17 Distributor Values (connecting to Data Centre) 6-22, 6-23 Meter Withdrawal (Withdrawing Postage Funds) 7-22 Modem 6-19 Overview 7-1 Phone Connection Settings 6-17, 6-18, 6-19 Purchasable Features on Machine 12-1, 12-2 Run Install Mode 7-24
Index Time Correcting Drift 7-11 Setting Daylight Savings 7-11 Setting System Time 7-12 Timeouts for Normal Preset to Appear 7-8 Sleep Mode 7-9 Top Cover 2-2 Transport Release Lever 2-3 Troubleshooting.See Problems U USB Ports 2-6 Utility Slot 2-3 W Warnings, Ink Related 10-1 Weighing.See also Scale Entering Weight Manually 3-6 Platform Description/Location 2-3 Rating with scale 3-7 Setting Options 7-17 Weighing Platform.
Index This page was put in as a placeholder so you can print this guide in a duplex (double-sided) mode while keeping the proper page positions. I-14 SV62667 Rev.
5500 Explorer Drive Mississauga, Ontario L4W 5C7 www.pitneybowes.ca For Service or Supplies PB Form SV62667 Rev. A 10/11 © 2011 Pitney Bowes Inc.
